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Executive Head Housekeeper
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Executive Head Housekeeper
Job summary
A luxury hotel group in Greater London is seeking a Housekeeping Manager to lead teams across multiple properties. The role entails maintaining exceptional cleanliness and comfort standards, as well as recruiting and developing staff. Ideal candidates will have prior experience in five-star luxury or boutique hotels, strong leadership skills, and a keen eye for detail. The position comes with competitive benefits including 30 days of holiday and a monthly paid tronc.
Benefits
Qualifications
- Previous senior housekeeping experience within luxury/boutique five star hotels.
- Ability to manage budgets and supplier relationships.
Responsibilities
- Maintain brand standards for guest rooms, public areas, and staff facilities.
- Ensure secure key handling and uphold guest privacy and safety.
- Work with Operations and General Managers on budgets and business plans.
- Recruit, train, and develop the team; conduct inductions and performance reviews.
- Ensure compliance with health & safety, fire safety, and COSHH regulations.
Skills
Education
What's In It For You?
- Tronc paid monthly
- 30 days holiday including bank holidays
- Regular team events and appreciation days
- Free team meals
- Awards of Excellence recognition
- 25% discount on all Food & Beverage
- Length of service gifts
- Team referral scheme
- Health cash plan
- Team rate at our Iconic Luxury Hotels, London and Regional and Relais & Chateux properties
- Friends and Family rate at our Iconic Luxury Hotels
- Employee assistance programme
- …and so much more.
Lead and inspire the Housekeeping teams across 11 Cadogan Gardens, The Apartments & The Chelsea Townhouse to deliver exceptional cleanliness, comfort, and presentation throughout the hotel, ensuring guests experience the highest standards of luxury and care.
- Maintain brand standards for guest rooms, public areas, and staff facilities.
- Ensure secure key handling and uphold guest privacy and safety.
- Work with Operations and General Managers on budgets and business plans.
- Recruit, train, and develop the team; conduct inductions and performance reviews.
- Ensure compliance with health & safety, fire safety, and COSHH regulations.
- Efficiently manage housekeeping payroll, stock control, supplier relationships, and monthly inventory reporting.
- Oversee PPM and Spring Clean schedules; maintain accurate logs and inventories.
- Foster collaboration with Maintenance and Front Office teams.
- Previous senior housekeeping experience within luxury/boutique five star hotels.
- Strong leadership and team management skills.
- Excellent attention to detail and knowledge of health & safety regulations.
- Ability to manage budgets and supplier relationships.
- Hospitality or housekeeping qualifications (NVQ, SVQ, diploma).
- AA Red Star experience in luxury/boutique hotels.
- Previous working with Forbes standards.
If you thrive in a fast-paced hospitality environment, apply now—we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.