Executive Head Housekeeper

Iconic Luxury Hotels - International; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel group in Greater London is seeking a Housekeeping Manager to lead teams across multiple properties. The role entails maintaining exceptional cleanliness and comfort standards, as well as recruiting and developing staff. Ideal candidates will have prior experience in five-star luxury or boutique hotels, strong leadership skills, and a keen eye for detail. The position comes with competitive benefits including 30 days of holiday and a monthly paid tronc.

Benefits

30 days holiday

Tronc paid monthly

Regular team events and appreciation days

Free team meals

25% discount on all Food & Beverage

Health cash plan

Team referral scheme

Qualifications

• Previous senior housekeeping experience within luxury/boutique five star hotels.
• Ability to manage budgets and supplier relationships.

Responsibilities

• Maintain brand standards for guest rooms, public areas, and staff facilities.
• Ensure secure key handling and uphold guest privacy and safety.
• Work with Operations and General Managers on budgets and business plans.
• Recruit, train, and develop the team; conduct inductions and performance reviews.
• Ensure compliance with health & safety, fire safety, and COSHH regulations.

Skills

Strong leadership and team management skills

Excellent attention to detail

Knowledge of health & safety regulations

Education

Hospitality or housekeeping qualifications (NVQ, SVQ, diploma)

Job description

What's In It For You?

• Tronc paid monthly
• 30 days holiday including bank holidays
• Regular team events and appreciation days
• Free team meals
• Awards of Excellence recognition
• 25% discount on all Food & Beverage
• Length of service gifts
• Team referral scheme
• Health cash plan
• Team rate at our Iconic Luxury Hotels, London and Regional and Relais & Chateux properties
• Friends and Family rate at our Iconic Luxury Hotels
• Employee assistance programme
• …and so much more.

Aim of the Role

Lead and inspire the Housekeeping teams across 11 Cadogan Gardens, The Apartments & The Chelsea Townhouse to deliver exceptional cleanliness, comfort, and presentation throughout the hotel, ensuring guests experience the highest standards of luxury and care.

Below are some of the Responsibilities;

• Maintain brand standards for guest rooms, public areas, and staff facilities.
• Ensure secure key handling and uphold guest privacy and safety.
• Work with Operations and General Managers on budgets and business plans.
• Recruit, train, and develop the team; conduct inductions and performance reviews.
• Ensure compliance with health & safety, fire safety, and COSHH regulations.
• Efficiently manage housekeeping payroll, stock control, supplier relationships, and monthly inventory reporting.
• Oversee PPM and Spring Clean schedules; maintain accurate logs and inventories.
• Foster collaboration with Maintenance and Front Office teams.

Essential Criteria

• Previous senior housekeeping experience within luxury/boutique five star hotels.
• Strong leadership and team management skills.
• Excellent attention to detail and knowledge of health & safety regulations.
• Ability to manage budgets and supplier relationships.

Desirable

• Hospitality or housekeeping qualifications (NVQ, SVQ, diploma).
• AA Red Star experience in luxury/boutique hotels.
• Previous working with Forbes standards.

If you thrive in a fast-paced hospitality environment, apply now—we’d love to hear from you!