Yard Controller - Frontline Vehicle Hire & Customer Service

Northgate Vehicle Hire Limited; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading vehicle rental specialist in Glasgow is seeking a Yard Controller to take award-winning service directly to customers. Responsibilities include ensuring the site is secure, delivering vehicles, and communicating with customers. No previous experience needed, but a can-do attitude and a full UK or EU driving licence are essential. The position offers a competitive salary, a quarterly bonus scheme, generous holiday, and various well-being services.

Benefits

Quarterly bonus scheme

24 days holiday, increasing to 26 with service

Well-being services including 24/7 GP service

Exclusive colleague vehicle-leasing schemes

Pension and save-as-you-earn share scheme

Unlimited access to retailer discounts

Financial wellbeing app for early pay and savings

Qualifications

• No previous experience required; just a can-do attitude and confidence.
• Must have a full UK or EU driving licence.
• Commitment to maintaining a professional and friendly appearance.

Responsibilities

• Act as the face of the company for customers and support rentals.
• Ensure the site is clean, safe, and secure.
• Deliver vehicles during busy periods.
• Communicate clearly with customers and answer queries.
• Treat fleet vehicles with care.

Skills

Can-do attitude

Customer service skills

Confidence in delivering service

Education

Full UK or EU driving licence

Job description

A leading vehicle rental specialist in Glasgow is seeking a Yard Controller to take award-winning service directly to customers. Responsibilities include ensuring the site is secure, delivering vehicles, and communicating with customers. No previous experience needed, but a can-do attitude and a full UK or EU driving licence are essential. The position offers a competitive salary, a quarterly bonus scheme, generous holiday, and various well-being services.