Workshop Controller: Lead Auto Workshop Ops & Quality

Drift Bridge; Ewell; On-site; GBP 35,000 - 50,000; Full time

Job summary

A multi-franchise automotive dealer group in the UK seeks a Workshop Controller to oversee daily operations and manage a skilled team. This pivotal role requires experience in workshop management, strong leadership, and a commitment to quality and customer satisfaction. The ideal candidate will effectively allocate work, manage workflow, and ensure compliance with health and safety regulations. Join a dynamic environment with a focus on employee development and customer care, in a supportive team culture.

Benefits

Employee Recruitment Referral Payments

Occupational Health Services

Bonus Plans

Exclusive Vehicle Benefits

Discounted Servicing and Parts

Increased Holidays with Service

Birthday Off

Company Pension Scheme

Life Assurance

Cycle to Work Scheme

Company Discounts

Long Service Benefits

24/7 Employee Support

Qualifications

• Experience as a Workshop Controller, Master Technician, or Service Manager.
• Ability to lead a team and manage complex workflows.
• Commitment to customer satisfaction and problem-solving skills.

Responsibilities

• Oversee daily operations of the workshop for efficiency.
• Assign work to technicians based on skill levels.
• Monitor progress of ongoing repairs to meet deadlines.
• Conduct regular quality checks on completed work.
• Lead and train workshop staff to achieve performance.
• Maintain records of all completed work and parts used.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Organisational Skills

Communication

Technical Knowledge

Attention to Detail

IT Proficiency

Health and Safety Awareness

Education

Proven background in automotive workshop management

Tools

Workshop management software

Job description

A multi-franchise automotive dealer group in the UK seeks a Workshop Controller to oversee daily operations and manage a skilled team. This pivotal role requires experience in workshop management, strong leadership, and a commitment to quality and customer satisfaction. The ideal candidate will effectively allocate work, manage workflow, and ensure compliance with health and safety regulations. Join a dynamic environment with a focus on employee development and customer care, in a supportive team culture.