Workshop Controller

Adams Morey Ltd; Bournemouth; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK automotive company located in Bournemouth is seeking an experienced Workshop Controller to oversee day-to-day workshop operations. The role requires strong leadership and organizational skills to ensure productivity and high-quality customer service. Responsibilities include planning workshop activities, allocating tasks to technicians, and monitoring job progress. The ideal candidate will have prior experience in a similar role, excellent communication abilities, and a full UK driving licence. The company offers attractive benefits including career development opportunities and employee discounts.

Benefits

Employee Assistance program

Mental Health First Aiders

Employee discounts on products and services

30 days holiday

Pension Scheme

Cycle To Work Scheme

Qualifications

• Previous experience as a Workshop Controller or Senior Technician (commercial or automotive).
• Excellent communication and customer service abilities.
• A full UK driving licence.

Responsibilities

• Plan, control, and coordinate workshop activity to ensure maximum productivity.
• Allocate work to technicians based on skills and availability.
• Monitor job progress and ensure deadlines and quality standards are met.

Skills

Organisational skills

Leadership skills

Communication skills

Customer service abilities

Ability to work under pressure

IT skills

Job description

Adams Morey is seeking an experienced and highly organised Workshop Controller to join our Bournemouth site. This is a key leadership position responsible for the day-to-day control of workshop operations, ensuring efficiency, productivity, and outstanding customer service.

Working closely with the Service Manager, technicians, and service advisors, you will play a vital role in delivering quality repairs and maintenance while maximising workshop performance.

Salary: Dependent on experience (will be discussed at interview stage).

Hours: Monday to Friday, 7:30am to 4:30pm, i.e. 42.5 hours per week, 30 minutes lunch (unpaid).

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities

• Plan, control, and coordinate workshop activity to ensure maximum productivity.
• Allocate work to technicians based on skills and availability.
• Monitor job progress and ensure deadlines and quality standards are met.
• Liaise with Service Advisors to provide accurate updates to customers.
• Ensure health & safety and manufacturer standards are adhered to at all times.
• Support and motivate the workshop team, addressing issues proactively.
• Contribute to achieving site KPIs and financial targets.

Ideally, we are looking for:

• Previous experience as a Workshop Controller or Senior Technician (commercial or automotive).
• Strong organisational and leadership skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure in a fast-paced environment.
• Good IT skills and familiarity with workshop management systems.
• A full UK driving licence.

In return we’ll offer:

• Employee Assistance program
• Mental Health First Aiders within the business
• Free Flu jabs if you are ineligible through the NHS
• Free eye test plus £70 contribution towards glasses for display screen users
• Employee discounts on a range of products and services including holidays, days out and supermarket shops
• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
• Free Independent mortgage advice service
• Pension Scheme
• Salary Sacrifice (if eligible)
• Staff Events
• Free parking
• Cycle To Work Scheme
• Career development pathways and training
• Quarterly Star Awards

Who we are:

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

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