Workshop Controller

Perrys Motor Sales Ltd; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK car dealership group is seeking a Workshop Controller for their Milton Keynes location. The role involves leading a team of technicians, ensuring service excellence, and maintaining workshop standards. The ideal candidate will have a strong technical background, excellent communication skills, and a proactive attitude towards team development. Competitive salary is negotiable based on experience.

Benefits

Access to training programs

Company pension scheme

Employee discount

Qualifications

• Previous experience as a Workshop Controller or in a similar technical role.
• Strong ability to manage competing priorities and meet tight deadlines.
• Excellent communication skills with internal and external stakeholders.

Responsibilities

• Lead and support a team of Vehicle Technicians.
• Plan and allocate work to maximize productivity.
• Ensure compliance with manufacturer service standards.

Skills

Leadership in a technical environment

Customer service skills

Organisational skills

Job description

Workshop Controller - Milton Keynes, Buckinghamshire

Hours: To be discussed

Salary: Negotiable, depending on experience

Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

Description

Workshop Controller - Perrys Used Cars Milton Keynes

Workshop Controller Duties

• Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture
• Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence
• Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity
• Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics
• Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets
• Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates
• Manage parts ordering through the dealership’s workflow system; ensure accurate job number matching and storage in designated parts racks
• Maintain workshop efficiency, cleanliness, and adherence to health & safety protocols

Key Requirements

• Previous experience as a Workshop Controller. We’re looking for a Mechanic, Service Technician, or similar technical professional who’s ready to step into a leadership role
• Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach
• Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders
• A flexible and proactive attitude with a passion for team development and operational excellence

Company Benefits

• Access to training programs
• Company pension scheme
• Employee discount

Any applications will be 100% confidential.

Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.