Workplace Experience Associate - Design & Improvement

Lloyds Bank plc; Bristol; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A leading financial services organization is seeking a Workplace Experience Associate to enhance colleague experiences across multiple sites in the UK. This role involves supporting workplace improvement strategies, developing experience standards, and coordinating initiatives. The ideal candidate should be passionate about improving experiences, well-organized, and possess strong communication skills. The position offers a competitive salary, hybrid working opportunities, and a range of employee benefits, emphasizing the importance of diversity and inclusion.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Adaptable benefits including discounted shopping

22 days’ holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Passionate about improving colleague experience.
• Self-organized with the ability to prioritize tasks effectively.
• Able to build relationships with colleagues quickly.

Responsibilities

• Support end to end workplace experience improvement strategy.
• Assist in the development of workplace experience standards.
• Coordinate administrative tasks for the team.

Skills

Improving colleague experience

Self-organization

Communication skills

Job description

Workplace Experience Associate - Design & Improvement page is loaded## Workplace Experience Associate - Design & Improvementlocations: Bristol: Halifax Trinity Road: Edinburgh The Mound: Leeds Wellington Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (15 days left to apply)job requisition id: 149962**End Date**Friday 30 January 2026**Salary Range**£25,517 - £26,860**Flexible Working Options**Hybrid Working, Job Share**Job Description Summary**This is a full time role based in Bristol, Edinburgh, Halifax or Leeds.**Job Description*** **JOB TITLE:** Workplace Experience Associate* **SALARY: £25,517 rising to £26,200 from 1st APRIL 2026*** **LOCATION(S): Bristol, Leeds, Halifax or Edinburgh*** **HOURS**: Full-time – 35 hours a week.* **WORKING PATTERN**: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.**About this Opportunity**Join our trailblazing Workplace Experience Design & Improvement team and help redefine what great looks like across our estate. You’ll curate standout colleague experiences, shape and evolve workplace standards and journeys, and drive continuous improvements that make a real difference to every day working life.We’re looking for someone who loves improving colleague experience, creating memorable moments, and strengthening engagement—using insight and technology to raise the bar. You’ll collaborate with Workplace Experience, Facilities teams and key partners across the Group to design and deliver experiences that colleagues genuinely feel.Responsibilities of the role:* Supports end to end workplace experience improvement strategy to design & deliver exceptional colleague experiences in our workplaces* Supports development of workplace experience standards, creating consistency of experience across our workplaces* Supports delivery of optimised workplace journeys and initiatives, improving experience across our workplaces and leading small change initiatives* Supports effective Design & Improvement team planning and reporting, enabling progress visibility for senior leaders* Assists with the running of events across our estate* Co-Ordinates administrative tasks on behalf of the team, and supports senior manager requests where required* Works with partners and internal teams to ensure we’re creating a world class experience within our workplaces* Supports wider Workplace Experience team deliverables where needed**We’ll be inviting applicants to a short call to share more about the role and what it involves. Keep an eye out for your invitation!****Why Lloyds Banking Group**From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose**What you’ll need*** You’re passionate and care about improving colleague experience* You’re self organised with the ability to prioritise multiple tasks effectively and deliver at pace* You build relationships with those around you quickly, understanding needs and putting others at ease* You consistently apply an inclusive approach to work, showing care for other colleagues**Desirables*** You have a desire to learn and grow* You have the ability to be flexible* You think differently to others – able to demonstrate an ambitious and innovative approach to your role* You have an understanding of the Lloyds banking Group strategy* You have change management experience* You have strong stakeholder management skills* You have strong communication skills* You have an understanding of AI and automation and how this can be used to improve workplace experience* You're comfortable with change and ambiguity**About working for us**Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.**We also offer a wide-ranging benefits package, which includes**• A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping• 22 days’ holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesIf you’re excited by the thought of becoming part of our team, get in touch.**We’d love to hear from you.****(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)****At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.****We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.****We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.**With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.