Warranty and Service Administrator

Greenhous; Telford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent UK dealership in Telford is seeking a Warranty and Service Administrator to join their dynamic team. This role involves managing warranty administration tasks, processing workshop job cards, and ensuring customer satisfaction. The ideal candidate will be detail-oriented and organized, thriving in a fast-paced environment. In return, the company offers competitive benefits including holiday entitlement, sick pay, and employee discounts. Ideal for those looking to grow their careers in a supportive dealership environment.

Benefits

30 Days Holiday Including 8 Bank Holidays

Company Sick Pay That Increases With Length Of Service

Pension With Greenhous Contribution

Employee Discounts On A Range Of Products

Qualified Mental Health First Aiders

Free Will Writing Service

Free Mortgage Advice Service

Free Eye Tests For VDU Users

Free Flu jabs if ineligible through NHS

On-Site Parking

Cycle To Work Scheme

EAP – Employee Assistance Program

Qualifications

• Detail-oriented individual who can manage warranty and service administration tasks.
• Experience in processing job cards and invoicing is preferred.
• Strong communication skills to liaise with customers.

Responsibilities

• Analysing and processing workshop job cards.
• Communicate with customers to obtain final order numbers.
• Processing warranty and contract claims.
• Inputting costs on customer portals.

Skills

Organised and good attention to detail

Ability to adapt quickly

Able to work under own initiative

Job description

Greenhous Telford is currently seeking a dedicated and detail-oriented Warranty and Service Administrator to join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving vehicle dealership.

As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.

If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities

• Analysing, processing workshop job cards and invoicing.
• Communicate with customers and obtain final order numbers.
• Process and input warranty and contract claims.
• Input costs on customers own portals.

Ideally, we are looking for

• Organised and good attention to detail.
• Ability to adapt quickly.
• Able to work under own initiative.

In return we’ll offer

As a permanent Greenhous employee, you will be entitled to:

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• EAP – Employee Assistance Program

Who are we

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

Throughout the Greenhous Group, we are always looking for talented and ambitious people to join our ever-growing team.