At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Our vision- we are building the world’s most admired and compelling brand ecosystem.
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences.
Our Principles
- Think without limits – Think fast, think fearlessly, and take the team with you
- Own it and back yourself – Own the basics, own your role and own the results
- Be relevant – Relevant to our people, our partners and the planet
Job Description
As a Supervisor your key responsibilities will include:
- Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance met in any of the key functional areas within responsibility
- Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
- Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
- Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
- Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
- Providing detail when daily/weekly targets are not met and creating plan to bridge
- Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
- Supporting the successful implementation of culture change and turnover reduction
Qualifications
- Experience in Warehousing, Logistics or Supply Chain
- High potential for people and change management
- Good systems skills
- Customer focused approach to operational management
- Resilient, flexible and approachable
- Problem solving ability in a fast paced business
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
- Frasers Champion – peer nominated scheme with double pay for high performers.
- CEO Sessions – quarterly opportunity for 20 employees to attend sessions with the CEO and leadership team.
- Retail Re – yearly learning days in stores or warehouses to gain product and customer insight.
- Frasers Fit – free gym classes and discounted memberships; wellbeing programme with training, nutrition and lifestyle advice.
- Retail Trust – 24‑hour wellbeing helpline, counselling and financial/legal support.
- Recruitment and interview process details: shortlisted applicants will be contacted for interviews focusing on culture fit and technical skills.
Location: Shirebrook, England, United Kingdom
Application Process: Applications reviewed by the Recruitment Team; shortlisted candidates prompted for initial interview and potential further technical stages.