Volunteer Driver

Get InVOLved Norfolk; Norwich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local charity organization in Norwich is seeking volunteer drivers to assist elderly and disabled passengers. Responsibilities include safe transport, supporting passengers, and ensuring their comfort. Candidates must have a clean D1 driving licence and a compassionate attitude. Flexible hours and comprehensive training are provided, emphasizing community involvement and support.

Benefits

Full training including MiDAS and First Aid

Volunteer Handbook & Risk Assessment guide

Free uniform

Flexible hours

Social events

Expenses reimbursed

Qualifications

• A full, clean driving licence (D1 category) is essential.
• Confident, calm, and safety-conscious driving skills required.
• Friendly and patient attitude to support a wide range of needs.
• Flexibility and teamwork with Passenger Assistants are essential.
• Comfortable with kneeling, bending and handling wheelchairs.
• DBS check required for all volunteers.

Responsibilities

• Safely transport passengers to and from their destinations.
• Assist passengers as they board and disembark from the minibus.
• Conduct vehicle checks and follow safety procedures.
• Work as a team with a Passenger Assistant.
• Communicate with the office for route updates.
• Collect and record passenger fares accurately.
• Represent the charity as a friendly and reassuring presence.

Skills

Driving skills

Calm and safety-conscious approach

Friendly and patient attitude

Team spirit

Physical readiness

Education

Full clean D1 driving licence

Job description

Nowich Community Hospital, Bowthorpe Rd, Norwich NR2 3TU, UK

Driving Assistance Social contact Accompanying

You will be driving the charity's accessible minibuses and ensuring the safety and comfort of our elderly and disabled passengers whilst they use the service

Detailed description

Are you a confident driver who is compassionate and has a desire to make a real difference? Do you enjoy meeting people and being part of a supportive team? If so, volunteering as a driver at Norwich Door to Door could be the perfect role for you. Our volunteer drivers are essential to our service, helping people stay connected and independent.

As a volunteer driver, you’ll play a vital role in providing safe, reliable, and friendly transport for passengers who may otherwise struggle to get out and about. Whether it’s a trip to the shops, a medical appointment, or a social outing, your time and care will help brighten someone’s day.

What You’ll Be Doing:

As a valued member of the Norwich Door to Door team, you’ll help ensure passengers have a safe and comfortable journey. Your role will include:

• Driving our accessible minibuses – Safely transport passengers to and from their destinations
• Providing door-to-door support – Assist passengers as they board and disembark, ensuring comfort and dignity
• Ensuring safety at all times – Carry out vehicle checks, follow safety procedures, and secure mobility aids
• Working with a Passenger Assistant (PA) – Work as a team with your PA to support passengers throughout the journey
• Communicating with the office – Stay in touch for route updates
• Handling fares – Collect and record passenger fares accurately
• Representing the charity – Be a friendly, respectful, and reassuring presence for all passengers.

What We’re Looking For:

We’re seeking compassionate, reliable individuals who are ready to make a difference. You’ll need:

• A full, clean driving licence – D1 category essential
• Good driving skills – Confident, calm, and safety-conscious
• A friendly and patient attitude – Able to support people with a wide range of needs
• Team spirit and flexibility – Willing to work closely with PAs and staff and adapt when necessary
• Physical readiness – Comfortable with kneeling, bending, and pushing wheelchairs
• DBS check required – All volunteers must undergo a Disclosure and Barring Service check

What You’ll Receive:

We value our volunteers and offer a range of benefits to support and thank you:

• Full training – Including MiDAS (Minibus Driver Awareness Scheme), First Aid, and Dementia Awareness
• Volunteer Handbook & Risk Assessment guide – Everything you need to feel confident and informed
• Free uniform – Polo shirt, fleece, and hi-vis jacket provided
• Flexible hours – Volunteer around your current commitments
• Social events – DBS check required – All volunteers must undergo a Disclosure and Barring Service check
• Expenses reimbursed – Travel and other approved costs covered.

(This is a voluntary role and as such no reimbursement will be made for any time given to support this activity. Travel costs and any such service‑related expenditure incurred on behalf of the charity will be reimbursed).

Ready to Get Behind the Wheel?

Join us today and help make every journey a safe and positive experience!

Please complete the application form, or call us, and one of our friendly members of staff will advise you on the next step to becoming a Norwich Door to Door volunteer.

About Norwich Door to Door

Our friendly and reliable door-to-door assisted transport service is available to residents of Norwich and its surrounding areas. The charity supports older people and people with limited mobility, enabling them to remain active, independent and involved within the community.