Visit Centre Worker – HMP Ashfield (Bristol)

POPS; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A charity organization is seeking a Visit Centre Worker at HMP Ashfield in Bristol. The role involves creating a welcoming environment for visitors, offering emotional support, and providing information. This position is ideal for individuals who are empathetic and can work well in a team. A commitment to the organization's ethos is essential. The successful candidate will receive training and support, reflecting the organization’s values of diversity and inclusion.

Qualifications

• Demonstrate a commitment to the ethos of the organization.
• Ability to provide emotional support to visitors.
• Understanding of diverse backgrounds and needs.

Responsibilities

• Create a welcoming environment in the visit centre.
• Provide information and practical advice to visitors.
• Meet and greet visitors as part of a team.

Skills

Interpersonal communication

Empathy

Ability to work in a team

Job description

Visit Centre Worker – HMP Ashfield (Bristol)

Location: HMP Ashfield (Bristol)

Responsible to: POPS’ Family Service Manager

Hours: 21.5 Hours per Week (all day Friday, Saturday afternoon, all day on rota basis)

Salary: £12.21 per hour

Contract: N/A

About POPS

POPS (Partners of Prisoners & Families support Group) is a Charity set up to support the loved ones of those in prison and on community sentence. The Charity was founded by prisoners’ families in 1988, we currently provide Family Support services in 15 prisons across the North West and Yorkshire & Leicester.

We have recently partnered with SERCO, who have been commissioned by HMPPS to operate HMP Ashfield, in Bristol.

POPS is contracted by Serco to provide family & relationship support to those visiting a loved one at HMP Ashfield

This is an exciting time to become involved in the delivery and development of our Family Service as at HMP Ashfield, we are looking for people who can demonstrate a commitment to the ethos of our organisation to join and be a part of our new POPS team. Training for the role will be given.

POPS values diversity. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.

Purpose of the post

Based primary in the prison visit centre, the focus of the role is to work as part of a team to create a welcoming environment, meet and greet visitors. The post holder will provide information, practical advice and guidance and emotional support to visitors where necessary.