Veterinary Receptionist (Part-Time)

Kernow Vet Group; United Kingdom; On-site; GBP 20,000 - 24,000; Part time

Job summary

A busy veterinary practice in Blackwood is looking for a part-time Veterinary Receptionist. The role involves liaising with clients, booking appointments, and providing high levels of customer care. Ideal candidates will have strong communication skills and a positive attitude. This position offers a competitive salary along with generous annual leave and various employee benefits.

Benefits

6.6 weeks annual leave FTE

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Experience in customer care or a similar role.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Liaising with clients and clinical staff for customer care.
• Meeting and greeting clients and pets.
• Booking appointments and managing the diary.
• Handling telephone and email enquiries.
• Processing payments and managing cash.

Skills

Strong communication skills

Positive can-do attitude

Ability to work as part of a team

Job description

Summerwood Vets, Blackwood, Blackwood, Wales

Summerhill Vets in Blackwood have a fantastic opportunity for a Veterinary Receptionist to join their busy team.

We are looking for someone with strong communication skills who has a positive can-do attitude and enjoys working as part of a team who value and support each other whilst ensuring a positive experience for both pets and their owners.

This is a varied position which entails the below duties:

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.

More about us

We are a busy small animal practice seeing a large diverse caseload. We have top-of-the-range facilities including an ultrasound machine, endoscope, dental radiography and Idexx in-house lab equipment. Our team consists of 6 vets with a mix of full and part-time, working alongside our large nursing team.

The rota

This is a part-time permanent role working 20 hours per week from 8:30am and 6:30pm over 4 days.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leaveFTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

271-273 High Street, Blackwood, Blackwood, NP12 1AW, United Kingdom