Utilities Scheduler: Optimize Workloads & Customer Service

Networkplus; England; On-site; GBP 27,000; Full time

Job summary

A utilities company is seeking a Utilities Scheduler to effectively plan and coordinate work through communication with internal and external customers. The role involves scheduling work orders, maintaining management systems, and ensuring the highest level of customer service is achieved. Ideal candidates will possess exceptional customer service skills and have a natural ability to organize and plan. This position offers a competitive salary and is based in Lingley Mere, Warrington.

Qualifications

• Exceptional customer service skills required.
• Good verbal communication skills are essential.
• Ability to work under time pressures is needed.
• Planning and organizing skills are highly valued.

Responsibilities

• Take ownership of workstreams from receipt to completion.
• Schedule work orders according to SLAs and optimize travel routes.
• Maintain accurate information input into management systems.
• Provide excellent customer service to internal and external clients.

Skills

Exceptional Customer Service skills

Good verbal communication skills

Resilience to work under time pressures

Natural ability to plan and organise

Job description

A utilities company is seeking a Utilities Scheduler to effectively plan and coordinate work through communication with internal and external customers. The role involves scheduling work orders, maintaining management systems, and ensuring the highest level of customer service is achieved. Ideal candidates will possess exceptional customer service skills and have a natural ability to organize and plan. This position offers a competitive salary and is based in Lingley Mere, Warrington.