User Research Specialist - Growth & Discovery (4-Month FTC)

BT Ireland; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company in London is looking for a User Research Specialist for a 4-month FTC. The role requires expertise in conducting user research to drive product innovation in areas like IoT and EV connectivity. Ideal candidates will have a customer-centric approach, strong analytical skills, and experience in product development processes. This opportunity offers competitive benefits and the possibility to work within a diverse team, focusing on enhancing customer experience through research insights.

Benefits

10% on target annual bonus

25 days annual leave

Flexible benefits package

Qualifications

• Proven experience in a zero-to-one product development environment.
• Strong focus on customer centricity.
• Ability to analyse and interpret data.

Responsibilities

• Conduct product and customer research from ideation to launch.
• Define research objectives and select methods for studies.
• Manage user research processes and ensure actionable insights.

Skills

Customer champion

Analytical

Strong organisational skills

Collaborator

Value driven

Tools

Mural

User testing platforms

Job description

A leading telecommunications company in London is looking for a User Research Specialist for a 4-month FTC. The role requires expertise in conducting user research to drive product innovation in areas like IoT and EV connectivity. Ideal candidates will have a customer-centric approach, strong analytical skills, and experience in product development processes. This opportunity offers competitive benefits and the possibility to work within a diverse team, focusing on enhancing customer experience through research insights.