Uprise Bikes Sales Associate

Uprisebikes; Bristol; On-site; GBP 26,000 - 29,000; Full time

Job summary

A community-focused bike shop in Bristol is seeking a driven Sales Associate to provide outstanding customer service and support. You will create a welcoming atmosphere and stay updated on cycling trends. Candidates should be passionate, confident, and flexible team players. Competitive salary ranging from £26,645 to £28,725 based on experience, along with generous perks.

Benefits

Generous staff purchase discounts

28 days holiday

Cycle Solutions salary sacrifice scheme

Employee cashback healthcare scheme

Company sick pay

Pension scheme

Death in Service cover

Ongoing learning and development opportunities

Qualifications

• You must have a passion for cycling and retail.
• You need to thrive in fast-paced and vibrant environments.
• You should be a confident and flexible team player.

Responsibilities

• Deliver outstanding customer service to help customers find the perfect fit.
• Stay updated on the latest cycling trends, products, and technology.
• Manage stock accurately from deliveries to system updates.
• Create a welcoming atmosphere in the store.

Skills

Passion for cycling and retail

Problem-solving

Customer service

Flexibility

Team player

Job description

Overview

At Uprise, we’re not just another bike shop. We’re a movement that blends passion with innovation and a community-focused store experience. We’re opening our first Uprise Bikes store in Bristol, led by a team with experience at the Stif MTB store in Winterbourne. We curate exciting bikes, gear, and accessories, and we’re looking for a driven and energetic Sales Associate to bring the Uprise experience to life.

The Role

As an Uprise Sales Associate, you’ll be the face of our brand. You’ll inspire, guide, and support riders of all levels—whether they’re buying their first bike or upgrading to their dream ride. You’ll help shape a store experience that’s memorable, fun, and world-class.

What You’ll Be Doing

• Delivering outstanding customer service—you’ll listen, advise, and help every customer find the perfect fit.
• Staying on top of the latest cycling trends, products, and tech—your knowledge will set you apart.
• Creating a warm, welcoming atmosphere—you’re confident, approachable, and adaptable.
• Taking care of stock management—from deliveries to system updates, accuracy matters.
• Making sure products are displayed at their best, showcasing the style and innovation we’re known for.
• Handling POS transactions with confidence, whether it’s sales, refunds, or exchanges.
• Championing sustainability—recycling and reducing waste wherever possible.
• Keeping the store looking sharp—clean, tidy, and organised.
• Following Health & Safety guidelines to keep the team and customers safe.
• Flexing to support the team’s needs—no two days are the same, and you’ll thrive on the variety.
• Bringing the energy on weekends and holiday cover—cycling never stops, and neither do we!

What’s In It for You

• A competitive salary (from £26,645 to £28,725 depending on experience)
• Generous staff purchase discounts (yes, your dream bike just got closer!)
• 28 days holiday (and more with service)
• Cycle Solutions salary sacrifice scheme with huge savings
• Employee cashback healthcare scheme
• Company sick pay & Employee Assistance Programme
• Pension scheme & Death in Service cover (x4)
• Ongoing learning, development & progression opportunities
• Access to an external discounts platform for even more perks

What We’re Looking For

• A true people-person with a passion for cycling and retail
• Someone who thrives in a fast-paced, vibrant environment
• A confident, positive, and flexible team player
• A problem-solver who can handle tasks with accuracy and energy

Application details: Applications to be sent to [e-mail]

Closing Date for applications: 20th October 2025