Transport Assistant

Sainsbury's Supermarkets Ltd; Bristol; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading UK supermarket is seeking a Transport Assistant to support the Transport Office operations at the new depot in Avonmouth. The ideal candidate will have excellent communication skills, the ability to stay organised under pressure, and knowledge of transport regulations. You'll be responsible for briefing drivers, managing documentation, and ensuring effective communication with customers and depots. This full-time role offers immediate start opportunities, flexible shift patterns, and various employee perks after probation.

Benefits

Season ticket loan after 12 weeks

Discount card for Sainsbury's shopping

Special offers on gym memberships and more

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills to manage multiple tasks.
• Ability to use in-house computer systems effectively.

Responsibilities

• Assist in the smooth operation of the Transport Office.
• Brief and debrief drivers for journeys.
• Communicate effectively with customers and suppliers.
• Manage documentation and issue journey details.
• Produce auditing reports for transport operations.

Skills

Excellent communication skills

Organised

PC skills

Knowledge of transport regulations

Job description

Salary: £29,000
Location: Patchway Depot, Bristol, BS34 5TA
Contract type: Permanent
Business area: Logistics
Closing date: 28 December 2025
Requisition ID: 400043322

We believe in providing meaningful work and achieving a real work/life balance. Here, you'll find both. Our Supply Chain team is the engine room for getting thousands of products from farms and factories to our millions of customers every day. We leverage insight and data to anticipate customer needs, ensuring they get what they want, when they need it. You'll be part of a team that is data-driven and judgement-focused, always the first to identify and address any issues or ambiguities. A culture of collaboration, customer obsession, and continuous improvement drives us to deliver market-leading product availability and operational excellence, and fuels our innovation. Our Supply Chain team calls for people who champion change, are customer-obsessed, data-driven, and excel at collaborating and communicating effectively - because those people can go a very long way.

Transport Assistant

***Immediate start based initially at Wales 1 Business Park, Magor, NP26 3DG until early spring 2026 when we move to our brand new purpose built depot in Access 18, Avonmouth, BS11 8HT***

You don't get to be one of the nation's largest and most loved supermarkets without a brilliant team — and our Transport colleagues are central to keeping our operations running smoothly, ensuring our customers can buy the goods they need in store.

It's about helping your community eat, shop, and live better, all while being part of a family that's 187,000 people strong. After all, making the best-quality products available in-store for our customers is what we're about. Just ask the millions of people up and down the country who choose to shop with us every week.

As a Transport Assistant, you will assist in the smooth operation of the Transport Office, compiling and maintaining documentation and managing information. You'll ensure our drivers depart and arrive on time, processing vital information, issuing journey details, liaising with our suppliers / stores and RDCs.

Shift Type and Hours:Working 12 hours shifts and averaging of 42 hours per week on a flexible rota which will incorporate day shifts (07:00 to 19:00) and nights shifts (19:00 to 07:00) with the flexibility to fit the needs of our operations where required.Holidays will be on a pro-rata basis.

More about you

• You have excellent communication skills
• You're articulate and well organised
• You use your initiative and can stay on top of several tasks at once
• You have strong PC skills
• You have a knowledge of transport hours and regulations

More about the role

• Briefing and debriefing our drivers on both departure and return from each journey
• Effectively communicating to customers and Sainsburys Depots, ensuring incoming calls are answered and dealt with promptly
• Assisting the management team in providing a professional service
• Working well within the transport team function to ensure deadlines are met
• Generating driver journey sheets from in-house computer systems and issuing to drivers
• Producing reports, such as missing volume, debrief status, and unconfirmed orders
• Collating weekly information for transport auditing purposes
• Season ticket loan after you've completed 12 weeks of service and passed your probation
• Discount card after 12 weeks that gives you 10% off your Sainsbury's, Argos and Habitat shopping
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more