Transport Administrator - Nights

Fresh Direct Group; Bicester; On-site; GBP 33,000; Full time

Job summary

A leading logistics company in Bicester is seeking a Transport Administrator to enhance operations. The role includes supporting drivers post-delivery, paperwork management, and ensuring accurate data entry. Ideal candidates will possess strong communication skills and experience in customer service within a fast-paced environment. Knowledge of Microsoft Office, especially Outlook and Excel, is crucial, along with a proactive attitude. This position offers significant progression opportunities and numerous employee benefits.

Benefits

Access to financial wellbeing app (Wagestream)

Option to purchase additional annual leave

24/7 access to GP and health services

Life assurance

Discounts on various products through Sysco Perks

Employee product discounts

Qualifications

• Experience in a fast-paced environment essential.
• Ability to manage incoming and outgoing calls confidently.

Responsibilities

• Ensure smooth and efficient operations on-site.
• Support drivers after deliveries, handle filing and paperwork.
• Enter data and process invoices accurately.

Skills

Strong communication

Customer service experience

Proactive mindset

Computer literacy

Understanding of Microsoft Outlook and Excel

Tools

ERP systems (SAP or D365)

Job description

Annual Salary £32,958 plus a great range of benefits

Tuesday to Saturday, 22:00 – 06:00 (40 Hours PW)

Bicester

If you're as ambitious as we are and eager to advance your career in Supply Chain Logistics, this is your opportunity to make a real impact. Join us as a Transport Administrator on a permanent basis at our Fresh Direct depot in Bicester, Oxfordshire. You'll play a vital role in ensuring smooth and efficient operations; working closely with managers, multiple departments, and the wider team to drive seamless solutions that enhance our delivery service.

This is an onsite role where you will be required during critical operational hours on rotating shifts. You'll be part of a team of administrators, collaborating effectively across shifts to keep our operations running smoothly. Together you will support drivers once they've completed their deliveries, ensuring that every debrief is thorough and all performance metrics are captured accurately. You'll handle filing, paperwork preparation, and professional communication via phone, managing both incoming and outgoing calls with confidence. Additionally, your computer literacy will be key as you'll be entering data, processing invoices and credit notes.

We’re looking for someone with a proactive mindset, if you are someone who thrives in a fast-paced environment and embraces change to elevate overall customer experience. To excel in this role, you'll need to be a strong communicator with previous customer service experience in a fast-paced setting. Having a solid understanding of Microsoft Outlook, Excel, is essential (ERP systems SAP or D365 of an additional advantage). If you have experience in fleet or distribution, that’s a plus—but not a deal‑breaker. We believe in training the right people, so if you bring a can‑do attitude and a willingness to learn, we’ll give you everything you need to succeed.

This is a great role that offers the opportunity for progression within a large organisation. In addition to a competitive monthly salary, 31 days annual leave (inc. statutory) and company pension, you can also look forward to the following benefits:

• Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeing
• The option to purchase additional annual leave
• Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family
• Life assurance
• Access to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shop
• The ability to purchase our products at hugely discounted prices

To enjoy the rewards of joining our supportive team, apply now.

Additional Information

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Fresh Direct

Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.