Training and Field Service Technician

UBT Pty; Loughborough; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare technology provider is seeking a dedicated Training and Field Service Technician to support NHS Trusts by providing technical installations, training, and ongoing service support. The ideal candidate will have strong communication skills, hands-on technical experience, and a commitment to patient safety. Benefits include competitive salary, profit share bonus, and company vehicle.

Benefits

Profit Share Bonus Scheme

Company van, phone, laptop, and uniform

Full product training

Qualifications

• Excellent communication and relationship-building skills.
• Practical hands-on approach with good knowledge of IT systems.
• Valid UK driving licence and willingness to travel nationally.

Responsibilities

• Deliver on-site installation and servicing of monitoring systems.
• Provide training to clinical staff on technology use.
• Act as a partner to NHS Trusts, supporting and nurturing relationships.
• Conduct system trials and audits for performance maintenance.
• Provide technical support on-site and remotely.
• Collaborate with the team to share insights and findings.

Skills

Customer-focused communication

Hands-on technical skills

Relationship-building

Tools

IT systems

Hand and power tools

Job description

Overview

UBT Loughborough, England, United Kingdom

1 week ago Be among the first 25 applicants

This range is provided by UBT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Training and Field Service Technician (NHS/Healthcare) — Salary £40,000 - £50,000 per annum + Benefits + Profit Share Bonus Scheme

Location: Field-based across England & Wales (HQ in the Midlands)

Are you passionate about making a real difference in healthcare while building strong professional relationships? Do you enjoy hands-on technical work, problem-solving, and supporting clinical teams to deliver the best patient care?

Our client, a leading provider of innovative Fall Prevention & Patient Monitoring solutions to NHS Trusts and healthcare organisations, is looking for a Training and Field Service Technician to join their growing UK team.

This is a unique role combining technical installation, clinical staff training, and service support — ensuring patient safety technology is seamlessly integrated and trusted across healthcare settings.

What You'll Be Doing

• Delivering on-site installation, servicing, and rollout of monitoring systems across NHS hospitals and healthcare environments
• Providing hands-on training to clinical staff, enabling confident and effective use of the technology
• Acting as a trusted partner to NHS Trusts: nurturing relationships, providing support, and encouraging adoption across multiple wards
• Conducting system trials, audits, and scheduled site visits to maintain performance and compliance
• Providing troubleshooting and technical support, both on-site and remotely
• Collaborating with the wider service and technical team to share insights and report on-site findings

Requirements

Essential

• Customer-focused with excellent communication and relationship-building skills
• Practical, hands-on approach with good working knowledge of IT systems and technical setups
• A full, clean UK driving licence and willingness to travel nationally (with occasional overnight stays)

Desirable

• Previous experience working with the NHS or healthcare providers
• Comfortable using hand and power tools
• Prior experience in a field service, training, or technical support role

Benefits

What's on offer

• £40,000 - £50,000 per annum
• Profit Share Bonus Scheme — share in the company's growth and success
• Company van, phone, laptop, and uniform provided
• Full product and systems training provided
• The opportunity to play a vital role in supporting the NHS and improving patient safety

Hours: Monday - Friday, 07:30 - 16:30

Location: Field-based with national travel (England & Wales), HQ in the Midlands