Trainee White Goods Engineer

Currys plc; Pontypridd, Cardiff; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading technology retailer in the UK is seeking a Trainee White Goods Engineer to effectively manage repairs and deliver exceptional customer service. In this role, you will be responsible for diagnosing and fixing white goods in customer homes, while also managing your own schedule. The position offers a competitive salary, quarterly bonuses, and extensive training. A valid driving license and experience in repairs are essential, with opportunities for personal and professional growth.

Benefits

30 days of annual leave

Competitive pension scheme

Product discounts

Quarterly bonus

First-class induction and ongoing learning

Qualifications

• Experience in repairs of white goods.
• Valid driving license for UK/EU.
• Customer service orientation.

Responsibilities

• Driving company van and managing own schedule.
• Testing, diagnosing, and fixing appliances in homes.
• Implementing technical knowledge across appliances.
• Building reputation as a home services expert.

Skills

Proven experience in white goods repairs

Full UK/EU driving licence with no more than 6 penalty points

Ability to deliver customer satisfaction

Education

ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1)

Tools

Company approved tools

Company van

Job description

Trainee White Goods Engineer
Pontypridd
Cardiff Customer Service Centre
Permanent
Full Time
Salary: 28,000 - 32,000 per annum depending on experience plus quarterly bonus
Shift Pattern: Average of 41 hours per week working 5 over 7 (some Saturday on a rostered basis) No Sundays!
Counties/areas recruiting in: NP, CF and SA

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry‑leading NPS and world‑class 1st‑visit fix rate!

Role overview

As part of this role, you’ll be responsible for:

• Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
• Testing, diagnosing and fixing white goods in our customers’ homes.
• Providing and implementing technical knowledge across a range of white goods appliances.
• Building up our reputation as a home services expert.

A lot of the job comes down to skill and efficiency, but building a rapport with.Valid customers is just as important. They will welcome you into their homes, and it’ll be yours to get their products back on track and put their minds at ease.

You will need:

• Proven experience in white goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.
• Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
• To love thatHandles feeling(rs when you’ve delivered for a customer.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:

• First‑classریح induction and ongoing learning.
• Company approved tools and van.
• A shift pattern of five‑over‑eight days.
• Quarterly bonus.
• Product discounts across the latest tech.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.