Trainee Technical Advisor | Flexible Hours & Training

City Plumbing; Basildon; Hybrid; GBP 10,000 - 20,000; Part time

Job summary

A leading plumbing and heating retailer is looking for a Trainee Technical Advisor to join their team in Basildon. This part-time role involves providing technical support for underfloor heating systems to both trade and domestic customers. Ideal candidates should demonstrate excellent customer service skills and a proactive approach to learning. With flexible hours, comprehensive training, and a commitment to diversity, this position offers an exciting career start in the technical advisory field.

Benefits

Flexible working options

Life assurance

Discounts and cashback offers

Mental Health First Aiders

Complete induction and growth opportunities

Qualifications

• No previous knowledge required; full training provided.
• Flexible to work additional hours during peak seasons.
• Ability to answer technical queries and provide support.

Responsibilities

• Provide technical advice on underfloor heating systems over the phone and email.
• Build relationships with customers and resolve technical issues.
• Assist tradesmen and DIYers in system installations.

Skills

Customer service excellence

Technical support

Proactive problem solving

Team collaboration

Job description

A leading plumbing and heating retailer is looking for a Trainee Technical Advisor to join their team in Basildon. This part-time role involves providing technical support for underfloor heating systems to both trade and domestic customers. Ideal candidates should demonstrate excellent customer service skills and a proactive approach to learning. With flexible hours, comprehensive training, and a commitment to diversity, this position offers an exciting career start in the technical advisory field.