Trade Counter Sales Advisor

Plumbase; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading plumbing supplier in the United Kingdom is seeking a Trade Counter Sales Advisor for a full-time, on-site position in Cleveleys. You will assist customers with product selections, deliver exceptional customer service, and maintain a well-organized trade counter. Successful candidates will have strong customer service skills, proficiency in sales techniques, and the ability to build relationships with clients. Basic knowledge of plumbing supplies is beneficial, and a willingness to learn is appreciated.

Qualifications

• Strong customer service and communication skills to address customer needs.
• Proficiency in sales and upselling techniques to achieve sales targets.
• Effective interpersonal skills for relationship building.

Responsibilities

• Assist customers with product selections and offer expert advice.
• Ensure excellent customer service and support sales goals.
• Maintain stock levels and organization of the trade counter.

Skills

Customer Service

Communication

Sales Techniques

Interpersonal Skills

Training Support

Time Management

Job description

Join UK Plumbing Supplies, one of the UK's largest independant plumbing supplier, catering to both trade customers and the general public. Known for its commitment to offering quality products and exceptional service, Plumbase provides comprehensive solutions for plumbing needs. The company prides itself on supporting customers with expert advice and friendly service. Plumbase plays a key role in the daily operations of professionals and homeowners alike.

Role Description

This is a full-time, on-site role for a Trade Counter Sales Advisor based in Cleveleys. The role includes assisting customers with product selections, providing advice, ensuring an excellent level of customer service, supporting sales goals, maintaining stock levels, and ensuring the trade counter is well-organized. Responsibilities also include identifying opportunities for upselling and helping to expand the customer base by building strong relationships with clients.

Qualifications

• Strong Customer Service and Communication skills, with the ability to understand and respond to customer needs in a courteous and professional manner
• Proficiency in Sales and upselling techniques to meet sales targets and support business growth
• Effective Interpersonal skills for building relationships with customers and team members
• Ability to support and provide Training to customers on product usage and best practices
• Basic knowledge of plumbing supplies or a willingness to learn is beneficial
• Ability to work collaboratively in a fast-paced environment and manage multiple tasks