Therapy Hub Admin: Scheduling & Support

Transformationunitgm; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading NHS Foundation Trust in Birmingham seeks a Band 2 Therapy Hub Administrator to provide essential administrative support within the Therapy Hub. The ideal candidate will have relevant experience and skills in Microsoft Office programs. Key responsibilities include scheduling appointments, maintaining records, and assisting with patient management tasks. This role is crucial for delivering high-quality care in a busy healthcare environment and offers competitive NHS terms and conditions.

Benefits

NHS terms and conditions

Attractive relocation payment

Discounts for local and national retailers

Dedicated well-being services

Qualifications

• Experience of working to deadlines.
• Clerical/administrative experience.
• Relevant experience working within the NHS.

Responsibilities

• Provide an efficient and effective administrative service.
• Deal with enquiries via telephone and in person.
• Book therapists appointments and maintain records.
• Assist with patient waiting lists management.

Skills

Prioritizing workload

Good interpersonal skills

Excellent communication skills

Education

GCSE Maths and English Grade C or above

RSA II in Word Processing

European Computer Driving Licence (ECDL)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Rio system

Job description

A leading NHS Foundation Trust in Birmingham seeks a Band 2 Therapy Hub Administrator to provide essential administrative support within the Therapy Hub. The ideal candidate will have relevant experience and skills in Microsoft Office programs. Key responsibilities include scheduling appointments, maintaining records, and assisting with patient management tasks. This role is crucial for delivering high-quality care in a busy healthcare environment and offers competitive NHS terms and conditions.