Tenant Support & Sustainment Specialist

ForHousing Limited; Salford; Hybrid; GBP 38,000; Full time

Job summary

A reputable housing service provider in Salford is seeking an experienced professional to join their Neighbourhoods team. You will provide support and assistance to tenants, ensuring tenancies are sustainable and addressing personal crises. The ideal candidate must have excellent communication skills and experience working with vulnerable individuals. The role offers hybrid working options and comes with comprehensive benefits, fostering a supportive and inclusive environment for all staff.

Benefits

Hybrid working

Agile working environment

Discounts through STAR partnership

Cycle to work scheme

Wellbeing centre services

Employee Assistance Programme

Qualifications

• Experience working with vulnerable tenants.
• Understanding of safeguarding responsibilities.

Responsibilities

• Supporting new tenants to set up their tenancy.
• Working with colleagues to establish definitions of vulnerability.
• Supporting tenants to maximise their income.
• Coordinating and delivering tenancy support visits.
• Collaborating with internal and external services.

Skills

Excellent communications skills

Understanding of safeguarding responsibilities

Education

Health, counselling, or housing-related qualifications

Job description

A reputable housing service provider in Salford is seeking an experienced professional to join their Neighbourhoods team. You will provide support and assistance to tenants, ensuring tenancies are sustainable and addressing personal crises. The ideal candidate must have excellent communication skills and experience working with vulnerable individuals. The role offers hybrid working options and comes with comprehensive benefits, fostering a supportive and inclusive environment for all staff.