Tenancy Services Assistant

Arun Business Partnership; Littlehampton; On-site; GBP 31,000 - 34,000; Full time

Job summary

A local government authority in Littlehampton is seeking an individual to provide full administrative support for the neighbourhood services team. Responsibilities include responding to tenant inquiries related to tenancy management and engaging in income recovery efforts. The ideal candidate will have experience in administrative tasks and a commitment to supporting community wellbeing. This full-time, permanent position offers flexibility and a supportive work environment.

Benefits

Professional development opportunities

Flexible working arrangements

Qualifications

• Experience in administrative, clerical, or organizational tasks.
• Ability to respond effectively to tenant inquiries.
• Skills in income recovery and management.

Responsibilities

• Support the neighbourhood services team with administrative tasks.
• Provide assistance to tenants regarding tenancy management.
• Engage in low-level income recovery work.

Job description

Employer: Arun District Council
Salary: £31,537 - £33,699 per annum
Location: Arun Civic Centre, Littlehampton, West Sussex
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: Yes
Closing Date: 04/01/2026 at 23:59
Reference: CE/25/327588

At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.

Overall Job Purpose

• To provide a full range of administrative, clerical, and organisational tasks to support the neighbourhood services team.
• To provide a first response service to tenants living in the council’s accommodation, relating to tenancy and estate management, lettings, and income recovery
• Assist in the maximisation of income for the council by carrying out low-level income recovery work.

For more information about joining the Tenancy Services Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).

We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

For support with your application and CV writing, please visit Applying for a job with us . If you need further support with the application process, please contact Askhr, regarding alternative to apply.

CLOSING DATE: 4 January 2026 23:59pm

Interviews are likely to take place on 13 and 14 January 2026