Temporary Customer Services Coordinator

Newmedia; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A customer service company in Birmingham is seeking a Temporary Customer Service Coordinator to assist customers with their enquiries. This office-based role requires a minimum of 6 months of experience in customer service and excellent communication skills. The position offers £13 per hour and an immediate start for passionate individuals ready to solve problems. The role is ongoing, Monday to Friday, and based in Central Birmingham.

Qualifications

• Minimum of 6 months' experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Confident working independently and as part of a team.
• Fluent in English with strong written and verbal skills.

Responsibilities

• Assisting customers with account registration and queries.
• Handling telephone and email enquiries.
• Troubleshooting issues and providing solutions.
• Ensuring timely and professional responses to all customer interactions.

Skills

Customer service experience

Communication skills

Attention to detail

Multitasking

Problem-solving

Job description

Temporary Customer Service Coordinator • Birmingham (Office-Based) – £13 per hour – Immediate start

This role is fully office‑based and requires an immediate start. The position is ongoing week‑by‑week, Monday‑to‑Friday, based in our offices in Central Birmingham, easily accessible.

Key Responsibilities

• Assisting customers with account registration and queries
• Handling telephone and email enquiries
• Troubleshooting issues and providing solutions
• Ensuring timely and professional responses to all customer interactions

About You

• Minimum of 6 months' experience in a customer service role
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask
• Confident working independently and as part of a team
• Fluent in English with strong written and verbal skills

This is a great opportunity for someone passionate about customer service and problem‑solving. Please apply only if you meet the criteria and can start immediately.