Telecommunications Installation & Maintenance Engineer

Airport Placements; City of London; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A telecommunications recruitment firm is seeking an experienced Telecommunications Installation & Maintenance Engineer to install and support telephony systems in the London area. This field-based role involves technical troubleshooting and customer service, ideal for candidates with strong knowledge of telephony systems and networking principles. Competitive salary and company vehicle provided.

Benefits

Use of company vehicle

Fuel card

Qualifications

• Proven experience working with telephony systems such as Microsoft Teams, IPECS, and Gamma.
• Strong understanding of SIP, LAN/WAN, firewalls, and general networking principles.
• Excellent fault-finding and problem-solving skills.

Responsibilities

• Install, configure, and maintain a range of telephony systems (hosted and on-premises).
• Diagnose, troubleshoot, and resolve technical faults both on-site and remotely.
• Perform network and infrastructure checks to ensure optimal telephony performance.

Skills

Experience with telephony systems

Understanding of SIP, LAN/WAN

Fault-finding and problem-solving

Communication skills

Ability to work independently

Time management

Job description

Telecommunications Installation & Maintenance Engineer

Job Title: Telecommunications Installation & Maintenance Engineer (London)

Location: London / Field-based (UK travel required)

Salary: £35k base salary plus use of a company vehicle and fuel card

Overview

We are seeking a skilled and proactive Installation & Maintenance Engineer. The successful candidate will be responsible for the installation, configuration, and ongoing support of hosted and on-premises telephony systems in the London region. This is a field-based role, requiring frequent travel and a strong commitment to delivering high-quality service and customer satisfaction.

Responsibilities

• Install, configure, and maintain a range of telephony systems (hosted and on-premises).
• Diagnose, troubleshoot, and resolve technical faults both on-site and remotely.
• Perform network and infrastructure checks to ensure optimal telephony performance.
• Collaborate with project teams to deliver installations within set timescales.
• Provide end-user training and complete thorough system handovers.
• Maintain accurate service records, documentation, and configuration details.
• Uphold company standards for professionalism, safety, and customer care.

Qualifications

• Proven experience working with telephony systems such as Microsoft Teams, IPECS, and Gamma.
• Strong understanding of SIP, LAN/WAN, firewalls, and general networking principles.
• Excellent fault-finding and problem-solving skills.
• Outstanding communication and customer service abilities.
• Ability to work independently as well as collaboratively within a team.
• Strong time management and organisational skills to handle multiple projects.