Technology Business Partner

Supporting Education Group; Bristol, City of London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

An educational support organization in Bristol is seeking a Technology Business Partner to bridge technology and business needs. This mid-senior level role focuses on driving technology adoption and optimizing processes to enhance outcomes for the education sector. Ideal candidates will have strong IT strategy backgrounds and excellent stakeholder management skills, with a hybrid working model. Join us and make a significant impact on education.

Benefits

Hybrid working model

28 days holiday plus additional days

Health Cash Plan

Free life insurance

Employer pension contributions

Flexible benefits package

Learning and development opportunities

3 paid volunteer days

Qualifications

• Strong background in IT strategy, business engagement and technology delivery.
• Proven ability to translate complex business needs into technical and functional requirements.
• Experience managing multiple concurrent projects in a fast‑paced environment.

Responsibilities

• Drive technology adoption and optimize business processes.
• Collaborate with leaders to translate their goals into IT strategies.
• Monitor IT service performance and communicate insights to stakeholders.

Skills

IT strategy

Business engagement

Technology delivery

Stakeholder management

Influencing skills

Project management

Cybersecurity principles

Data protection regulations

Education

Degree in Information Technology, Business Management, or related field

ITIL, PMP, or BCS certification

Job description

The Impact You’ll Make

As an experienced Technology Business Partner, you will be the strategic bridge between Technology and the wider business, ensuring that every solution, service, and initiative empowers colleagues to deliver outstanding outcomes for the schools, educators and communities we support. Your work will help shape smarter processes, accelerate digital transformation and unlock innovation that enables teams across the Supporting Education Group (SEG) to achieve their goals and make an even greater impact on education.

Role Focus

The role will focus on driving technology adoption, optimising business processes and supporting the delivery of IT initiatives that enable SEG's operational and growth goals.

Why Join Us?

• Strategic Partnering: Collaborate with business leaders to understand their goals and translate these into clear IT strategies and actionable technology roadmaps.
• Trusted Technology Advisor: Serve as the primary point of contact for technology needs within assigned business areas, guiding decision‑making and identifying opportunities for improvement.
• Requirements Champion: Capture, assess and prioritise business requirements, ensuring solutions deliver measurable value and align with organisational objectives.
• Solution Delivery Support: Work closely with internal IT teams and external partners to ensure deliverables are secure, feasible and aligned with group standards.
• Transformation Driver: Identify and lead digital transformation opportunities that improve efficiency, processes and user experience.
• Performance Guardian: Monitor IT service performance and communicate value delivery and insights to stakeholders.
• Governance & Compliance Advocate: Support risk management, governance processes and adherence to IT standards across programmes.
• Engagement Facilitator: Run workshops and stakeholder sessions that bring people together to shape technology solutions built around real business needs.

What You Can Offer

• Strong background in IT strategy, business engagement and technology delivery
• Proven ability to translate complex business needs into technical and functional requirements
• Excellent communication, stakeholder management and influencing skills
• Experience managing multiple concurrent projects in a fast‑paced environment
• Familiarity with IT service management frameworks (e.g., ITIL) and project methodologies
• Understanding of cybersecurity principles and data protection regulations

We're Also Keen On

• Degree in Information Technology, Business Management, or a related field
• Professional certifications such as ITIL, PMP, or BCS Practitioner Certificate in IT Business Partnering

Our Benefits

• Hybrid working model – 2 days per week in our Bristol office, with regular visits to our Holborn office in London approximately every other week
• 28 days holiday plus an extra day for each year you stay with us, up to a maximum of 33 days, plus bank holidays
• Health Cash Plan after probation
• Free life insurance from day one, covering up to 4× your salary
• Employer pension contributions after 3 months
• Flexible benefits package post‑probation (e.g., extra holiday, dental, healthcare topping‑up, bike, gym membership, electric cars, etc.)
• Learning and development opportunities
• 3 paid volunteer days a year dedicated to education

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology, Product Management, and Project Management