Technical Service Account Manager – Northeast (Field-Based)

Christeyns; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading services company is seeking a knowledgeable Technical Service Account Manager in the Northeast of the UK. This field-based role focuses on developing customer relationships and providing high-quality service. Key responsibilities include regular service visits, technical problem resolution, and account management. Ideal candidates will have experience in customer-focused roles, preferably within the commercial laundry industry, and possess strong communication skills. This position requires travel throughout Northern England and Central Scotland.

Benefits

Competitive salary

Benefits

Company car

Qualifications

• Experience in similar customer focused roles.
• Experience in the commercial laundry industry preferred.
• Ability to react quickly and resolve customer problems.

Responsibilities

• Manage, develop and enhance customer relationships.
• Conduct regular service visits and routine quality checks.
• Monitor and improve commercial performance.

Skills

Customer relationship management

Technical expertise

Excellent communication skills

Time management

IT literacy

Education

Electrical/Mechanical engineering background

Job description

A leading services company is seeking a knowledgeable Technical Service Account Manager in the Northeast of the UK. This field-based role focuses on developing customer relationships and providing high-quality service. Key responsibilities include regular service visits, technical problem resolution, and account management. Ideal candidates will have experience in customer-focused roles, preferably within the commercial laundry industry, and possess strong communication skills. This position requires travel throughout Northern England and Central Scotland.