Technical Recruiter

Swap Commerce Limited; City of London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading software provider in London is seeking a dynamic Technical Recruiter to enhance their internal hiring processes. This mid-senior level position involves leading recruitment strategies, overseeing the full recruitment cycle, and fostering a diverse and inclusive hiring environment. The ideal candidate will have 3+ years of experience in Talent Acquisition and a strong understanding of internal mobility. This role offers a hybrid work schedule with a focus on quality candidate experience.

Qualifications

• 3+ years of experience in Talent Acquisition.
• Proven success in managing full-cycle recruitment.
• Strong understanding of internal mobility and succession planning.

Responsibilities

• Lead the development and execution of innovative recruiting strategies.
• Oversee end-to-end recruitment processes ensuring consistency.
• Act as a trusted advisor to hiring managers.

Skills

Talent Acquisition

Stakeholder Management

Communication

Data-driven Decision Making

Tools

Applicant Tracking System (ATS)

HRIS platforms

Job description

Technical Recruiter at Swap

Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting‑edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.

About the Role

We are seeking a dynamic and strategic Technical Recruiter to drive and elevate our internal hiring processes. As the face of internal talent acquisition, you will lead the development and execution of innovative recruiting strategies to identify, attract, and retain top talent across all departments. This role is an exciting opportunity for someone who understands our company culture, has a strong internal network, and is passionate about helping teams grow with the right people in the right roles. This is a hybrid role based in London, with two/three in‑office days per week. Please note: 12 Month FTC.

Key Responsibilities

• Partner with the internal talent acquisition function with a focus on quality, efficiency, and candidate experience.
• Partner with department heads and hiring managers to understand current and future hiring needs and develop proactive hiring plans.
• Build and maintain an internal mobility strategy to identify and develop internal talent pipelines.
• Champion diversity, equity, and inclusion throughout the recruitment process.

Process Management

• Oversee end-to-end recruitment processes from intake to offer, ensuring consistency and compliance with hiring policies.
• Optimise and scale internal referral programs and talent marketplace platforms.
• Own and continuously improve recruiting KPIs (e.g., time‑to‑fill, quality‑of‑hire, internal promotion rate).

Stakeholder Engagement

• Act as a trusted advisor to hiring managers, providing guidance on role scoping, interview best practices, and selection.
• Facilitate strong collaboration between People Ops, L&D, and Business Units for seamless internal transitions.
• Provide regular hiring updates and data‑driven insights to leadership.

Tools & Technology

• Manage and leverage our Applicant Tracking System (ATS) and other recruitment tools to improve process efficiency.
• Use analytics to inform decision‑making and identify bottlenecks in the hiring funnel.
• Help drive AI innovation within the team.

Required Qualifications

• 3+ years of experience in Talent Acquisition.
• Proven success in managing full‑cycle recruitment across a variety of functions.
• Strong understanding of internal mobility, succession planning, and talent pipeline development.
• Excellent communication, stakeholder management, and interpersonal skills.
• Experience with ATS and HRIS platforms; data‑driven decision‑making approach.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources

Industries

Software Development