Technical Author: End-User SaaS Documentation

TotalMobile Ltd.; United Kingdom; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading field service management provider in the UK seeks a Technical Author to own documentation for specific products. The role requires at least two years of experience in technical writing and a strong background in user-focused documentation. Key responsibilities include reviewing existing content, creating new documentation, and collaborating with cross-functional teams. You will be part of a team that values documentation and offers growth opportunities. Join us in making a meaningful impact in the field service industry.

Qualifications

• At least two years’ experience in a technical writing or similar role.
• Strong background in creating clear, user-focused documentation for software applications.
• Solid understanding of the documentation development lifecycle (DDLC).

Responsibilities

• Own documentation for specific products end-to-end.
• Review and restructure existing content for clarity.
• Create new documentation that keeps pace with a fast-moving SaaS environment.

Skills

Technical writing

Editing

Proofreading

Organizational skills

Time management

Technical aptitude

Tools

MadCap Flare

Job description

A leading field service management provider in the UK seeks a Technical Author to own documentation for specific products. The role requires at least two years of experience in technical writing and a strong background in user-focused documentation. Key responsibilities include reviewing existing content, creating new documentation, and collaborating with cross-functional teams. You will be part of a team that values documentation and offers growth opportunities. Join us in making a meaningful impact in the field service industry.