Product Documentation Writer — APIs & Guides

LexisNexis Special Services Inc.; Greater London; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading risk solutions provider in Greater London is looking for a Product Documentation Specialist. The role entails creating and maintaining high-quality product documentation to support internal teams and customers. Key responsibilities include simplifying complex technical concepts, collaborating with various stakeholders, and managing the product knowledge base. Ideal candidates will have strong communication skills and experience in technical writing. This position offers comprehensive benefits aimed at enhancing well-being and career development.

Benefits

Generous holiday allowance

Health screening

Wellbeing programs

Competitive pension scheme

Travel Season ticket loan

Electric Vehicle Scheme

Maternity and paternity leave

Employee Assistance Programme

Access to learning resources

Qualifications

• Experience in technical writing or product documentation.
• Ability to simplify complex technical concepts.
• Familiarity with documentation tools is a plus.

Responsibilities

• Create user guides and technical documentation.
• Collaborate with internal teams to gather information.
• Maintain updated documentation reflecting product changes.

Skills

Technical writing

Collaboration

Attention to detail

Strong written communication skills

Tools

Confluence

MadCap Flare

Adobe FrameMaker

Job description

A leading risk solutions provider in Greater London is looking for a Product Documentation Specialist. The role entails creating and maintaining high-quality product documentation to support internal teams and customers. Key responsibilities include simplifying complex technical concepts, collaborating with various stakeholders, and managing the product knowledge base. Ideal candidates will have strong communication skills and experience in technical writing. This position offers comprehensive benefits aimed at enhancing well-being and career development.