Team Member

Moto Way; Blyth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned motorway services company is seeking a Team Member to deliver excellent customer service in a fast-paced environment. The role involves greeting customers, processing orders, and ensuring a clean workspace. Ideal candidates are adaptable, self-motivated, and can thrive under pressure. This position offers flexible hours, competitive pay with bonuses, and opportunities for development. Join our team and contribute to transforming the UK's rest stop experience!

Benefits

Up to 1 week’s discretionary bonus pay

Colleague discount across franchise brands

Enhanced benefits like sick pay and life assurance

Funded qualifications for development opportunities

Qualifications

• Ability to work in fast-paced environments.
• Strong interpersonal skills to greet and assist customers.
• Self-motivated with a positive attitude.

Responsibilities

• Greeting customers and processing orders efficiently.
• Preparing food and maintaining cleanliness in the workspace.
• Working with colleagues to deliver excellent service.

Skills

Customer service skills

Adaptability

Teamwork

Time management

Job description

Team Member - £12.40ph

Shifts: Vary between 8am to 11pm, mixture of weekdays and weekends

Address: Blyth Services, Junction of A1(M) and A614, Blyth, S81 8HG

Are you ready to be our next Burger King Team Member?

Step up to lead a shift, with training provided, and earn £12.90 per hour!

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Burger King’s world famous, flame grilled taste and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of Burger King products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please do check that you are able to access the location you are interested in to avoid any disappointment.

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.