Team Member

Coffeehouseonline; Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused coffee shop in Stockport seeks a Coffee House Team Member to create memorable guest experiences and maintain high-quality standards. Ideal candidates will be outgoing, enjoy hospitality, and thrive in a team environment. Join us in crafting delightful coffee experiences while developing your skills through structured training.

Qualifications

• Outgoing individuals who share a love for genuine hospitality.
• Experience in customer service or a positive attitude towards learning.
• Ability to maintain quality control and care for equipment.

Responsibilities

• Create memorable experiences for guests.
• Address questions and resolve guest issues.
• Ensure equipment is in optimal condition.
• Assist with store opening and closing duties.

Skills

Guest Experience

Professionalism

Teamwork

Job description

Overview

Join Our Passionate Team as a Coffee House Enthusiast!

Role: Team Member

Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)

Contract: Permanent, offering a minimum of 20 hours per week.

About Us: Calling all coffee lovers! At The Coffee House, nestled in the heart of Stockport, we're not just brewing coffee - we're crafting experiences. Since 2011, we\'ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we\'re not just a coffee shop, we\'re a community hub.

About You: Are you ready to bring your energy and enthusiasm to our team? We\'re looking for outgoing individuals who share our love for genuine hospitality. Whether you\'re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you\'ll be the heart and soul of our brand, creating unforgettable moments for every guest.

What You Will Bring

• Guest Experience: Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
• Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.

Quality Control

• Uphold our standards of excellence, ensuring each brew meets the mark of perfection.
• Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.

Product Expert

• Develop an in-depth understanding of our offerings to confidently advise and assist guests.
• Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.

Team Player

• Assist with opening and closing the store and other duties as needed.
• Most importantly, have fun - this is your time to learn, develop, and meet great people.

Ready to brew up some magic?

Apply today at and become part of something special!

The Coffee House Team

The Coffee House Academy

We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.

As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.