Team Leader

Social Squirrel; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pub operator is seeking a Team Leader for the Hop Poles in Hammersmith. The role involves coaching and supporting your team to provide excellent service, maintaining compliance, and creating a welcoming environment for guests. Ideal candidates will have a passion for hospitality and be at least 18 years old. Benefits include discounts across managed pubs and flexible working options, along with opportunities for development.

Benefits

25% off food and drink via MiXR App

Online benefits portal

VIP entry to pubs and bars

Flexible working

Corporate discounted gym rates

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be at least 18 years old to work in a role involving the sale of alcohol.
• Experience in supporting and motivating a team is preferred.

Responsibilities

• Support, coach, and mentor your team.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Skills

Coaching

Team Support

Compliance Management

Creating Welcoming Atmosphere

Job description

Location - Hop Poles

Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Hop Poles. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Hop Poles is situated in the throng of Hammersmith and is a great choice for any occasion. Our guests can grab dinner and drinks before laughing for hours at top-billed comics at The Apollo or taking in a new show at The Lyric.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Team Leader position at Hop Poles you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hop Poles directly.