Systems and Referrals Lead

Community Dental Services; Bedford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A healthcare organization in Bedford is seeking a Systems and Referrals Lead to provide data analysis for reporting and support system operations. The role includes resolving user issues and liaising with IT teams. Candidates should possess strong organisational skills and familiarity with Microsoft Office. A background in NHS systems is advantageous. This full-time position offers a competitive salary and various benefits including training support and a pension scheme.

Benefits

Access to Corporate Pension Scheme

Employee Assistance Programme

Funded training for CPD

Uniforms provided

Qualifications

• Strong knowledge of Microsoft Office and data visualisation skills.
• Excellent written and verbal communication skills.
• Previous experience with NHS systems preferred.

Responsibilities

• Support the Operational Lead and Manager with data analysis for KPI reporting.
• Be the first point of contact for system users, resolving issues.
• Liaise with IT teams and software providers.

Skills

Organisational skills

Data analysis

Communication skills

Microsoft Office (Excel, Word, Teams, Outlook)

NHS systems knowledge

Job description

Base Dental Care Centre, Bedford Health Village, 3 Kimbolton Road, Bedford, MK40 2NT

Main duties of the job

What are we looking for?

Are you highly organised, and passionate about delivering accurate data and operational support? We are looking for a Systems and Referrals Lead to join our team in Bedfordshire and play a key role in ensuring smooth system operations and effective referral management.

As the Systems and Referrals Lead, you will support the Operational Lead and Manager by providing essential data analysis for KPI reporting, contract reviews, and ad-hoc requests from stakeholders. You will be the first point of contact for system users, resolving issues and liaising with IT teams and software providers to keep everything running seamlessly.

You will have a strong knowledge of Microsoft Office (Excel, Word, Teams, Outlook) and data visualisation skills. Excellent communication skills, both written and verbal, are essential. Previous experience with NHS systems and an understanding of data protection principles would be an advantage.

About us

What do we offer?

• Starting salary, Gross £27,485 per annum
• Full time, permanent contract, 37.5 hours per week
• Access to Corporate Pension Scheme
• 24/7 access to an Employee Assistance Programme
• Funded internal and external mandatory training to enable you to maintain your CPD
• Support with training for your wider professional development
• Uniforms provided
• Become a shareholder and have a say in how our organisation is run at all levels
• Opportunity to play a key part in local social care initiatives

Please ensure that you read the Job Description, which also includes the person specification, before applying.

Job responsibilities

For further details on the main duties and responsibilities for the role, please see the attached job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Community Dental Services CIC

Address

Dental Care Centre