Sustainability Customer Director

Mars, Incorporated; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading global business is seeking a Sustainability Customer Director to develop and implement sustainability strategies in partnership with retail customers. The role involves engaging with key clients to improve shared business value through sustainability efforts. Ideal candidates should have expertise in sustainability topics and experience in sales or leadership roles. The company offers competitive compensation and a commitment to professional development.

Benefits

Best-in-class learning and development support

Industry competitive salary and benefits

Access to in-house Mars University

Qualifications

• Expertise in sustainability topics such as climate change and packaging circularity.
• Sales experience or strong leadership skills to engage and influence customers.

Responsibilities

• Develop sustainability strategies for retail customers.
• Engage with top strategic customers to create joint business value.
• Operationalize customer sustainability reporting.

Skills

Expertise on sustainability topics

Sales and customer account facing experience

Strong leadership capabilities

Familiarity with sustainability reporting

Job description

Job Description:

The Sustainability Customer Director will be vital at creating value from sustainability partnership with our retail customers. The purpose of the role is to lead Mars efforts to partner with retailers and create shared value for planet, people and business. This role will work on the Mars Corporate Sustainability team, reporting into the Chief Sustainability Officer, partnering with the Mars business segments.

What are the key responsibilities for the role?

• Develop Mars overall strategy to engage retail customers across the enterprise with a focus on creating value from sustainability partnership.

• Understand our customers’ priorities and develop a framework approach for engaging and partnering across the Mars enterprise.

• Define and operationalize Mars approach to customer sustainability reporting, and partner with the Sustainability Reporting Manager to ensure customers have data on Mars footprint and performance in an efficient manner.

• Build direct relationships on sustainability with Mars top 10 Strategic Customers, identified in partnership with the Corporate Customer team and the Mars business segments.

• Develop Joint Business Plans for sustainability with those customers, aimed at improving our shared footprint and creating joint business value.

• Guide Top to Top engagements with those customers, including at CEO and CSO level.

What do we require for the role?

• Essential: expertise on sustainability related topics including climate change,
  packaging circularity, human rights etc.

• Essential: sales and/or customer account facing experience or strong leadership capabilities that make them a strong fit to engage, influence and partner with customers.

• Desirable: familiarity with sustainability reporting and customer reporting.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.