Support Worker - Ashlar House

St George’s Crypt; Leeds; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local charity in Leeds is seeking a Support Worker responsible for providing shelter and support to vulnerable individuals, including the homeless and those with addiction issues. This role emphasizes developing professional relationships, ensuring a welcoming environment, and adhering to safeguarding policies. Ideal candidates will display excellent people skills, a flexible attitude, and experience working in similar environments. Applicants should be over 18 and committed to supporting disadvantaged individuals.

Qualifications

• Experience working with a team and supporting disadvantaged people.
• Experience in a similar environment is useful.
• Coaching skills would be advantageous.

Responsibilities

• Develop professional relationships with service users.
• Offer a welcoming and accessible environment for clients.
• Ensure a safe and appropriate service by adhering to policies.

Skills

Excellent people skills

Ability to deal with difficult situations

Flexible attitude towards working arrangements

Professional attitude and approach

Job description

St George’s Crypt - Job Description

Job title: Support Worker

Reporting to: Project Lead

Direct Reports: N/A

Location: Ashlar House

Hours: 37.5

Contract type: Fixed Term [January 2026 – March 31st, 2026]

Start date: January 2026

If you think you might be interested in any of these positions, please direct any queries or applications including a cover letter and CV to [e-mail]

About the Charity

St. George’s Crypt is a Christian charity in the city of Leeds providing shelter and support and working with the homeless, the vulnerable and those living with addiction. Our aim is to provide a safe environment with physical, emotional and religious support for those who suffered abuse, suffer from addiction or who are homeless.

About Our Employees

The twin objectives of St George’s Crypt are to pursue the promotion of Christian evangelism and relieve hardship among disadvantaged people. It is key that employees pursue these objectives throughout their job role and personal life, typically evidenced by current involvement in a Christian community. As an expression of faith and commitment, we hope all employees will be involved in church and organisational activities that support our work.

Safeguarding Responsibilities

• Enforcing the company’s safeguarding policy.
• Being alert to and recognising welfare issues, and challenging poor practice.
• Sharing appropriate information with relevant people.
• Continuously working with the families of residents and service users, sharing information and contributing to plans if a concern is investigated.
• Ensuring that all staff having contact with children, vulnerable adults and/or their families have received appropriate training on safeguarding issues.
• Understanding and implementing working practices set by the Safeguarding Adults and Children Board.
• Understanding and implementing working standards set by the domestic violence and abuse quality mark documentation.

Charity Wide Responsibilities

• Applying an attitude towards forgiveness and justice informed by biblical and Christian theological principles in dealing with all staff, volunteers, and clients.
• Participating in the daily prayer life of the charity.
• Recognising the holistic needs of all service users and, in accordance with the Trust Deed and affirming the spiritual needs of clients, responding directly or referring as appropriate.
• Willingness to be involved in church and community activities that support the work.
• Attending training courses and conferences to maintain personal development as agreed with a line manager.

The tasks and responsibilities listed above are not exhaustive and may be amended according to the needs of the charity. Employees are expected to work flexibly in responding to external and internal initiatives to support the needs of the charity.

Job Purpose

• To be part of a team offering a welcoming, accessible environment for clients requiring the services provided at St George’s Crypt.
• To facilitate a 24‑hour, 7‑day a week delivery of services.
• To offer privacy, respect, choice and independence, encouraging clients to take responsibility for themselves and others.
• To provide safe and secure accommodation for residents.

Key Job Role Responsibilities and Main Tasks

Support Role

• Develop professional relationships with service users.
• Use available tools, such as needs assessments, to access the immediate and future support for individuals.
• Sign‑post to services outside of the charity where appropriate and clearly document any outcomes or referrals.
• Ensure a clean, safe and welcoming atmosphere – offering hospitality in a warm and friendly manner.
• Maintain a safe and appropriate service by adhering to policies and procedures of the charity.
• Provide cover for staff as necessary and as directed by the team leader.
• Be part of a rota covering 24/7 365 days a year.

Administrative Duties and Record-Keeping

• Draw up verbal and written reports for presentation within and outside the charity as appropriate and directed. Ensure all resident and volunteer records are maintained appropriately.

Relationship Building and Communication

• Liaise as appropriate with the Benefit Agency, Local Authority, medical services, other agencies, visitors, volunteers and supporters of the charity to realise appropriate outcomes for individuals.
• Attend staff meetings as appropriate and as directed.

Personal Development

• Attend regular training courses and conferences to maintain personal development as approved by the CEO and agreed by line manager.
• Utilise the ‘Develop Me’ website.
• Attend regular supervisions with line manager.

Person Specification

Essential Charity Wide

• Flexible attitude towards working arrangements.
• Professional attitude and approach.
• Excellent people skills.
• Ability to deal with difficult situations.
• Committed to confidentiality at all times.
• Any experience of working with people in a paid or voluntary capacity, especially in a similar environment, would be useful.
• Experience working with a team and demonstrating a commitment to working with and assisting disadvantaged people including victims of addiction would be an advantage.
• Experience in the third sector is an advantage.
• Experience working for a care provider is an advantage.
• Coaching skills.

Additional Requirements

Due to the nature of the role and the workplace, the post holder must be over 18 years of age.