Supervisor - Table Games Operations

Wynnmayfair; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury resort in the UAE is seeking a Supervisor for its Table Games Operations team. Responsibilities include supervising croupiers, ensuring adherence to gaming procedures, and managing guest interactions. The ideal candidate has 1-2 years of casino experience, strong communication skills, and a guest-focused approach. This position offers an attractive salary package along with comprehensive employee benefits, making it a desirable career opportunity in the vibrant hospitality industry.

Benefits

Attractive salary

Excellent leave policy

Healthcare package

Incentive programs

Qualifications

• Minimum of 1-2 years’ experience in table games or casino operations.
• Experience supervising or mentoring croupiers is an advantage.
• Solid understanding of table games procedures and compliance standards.

Responsibilities

• Supervise croupiers during live game operations.
• Provide on-the-job coaching and support to croupiers.
• Oversee assigned tables and ensure games are run efficiently.

Skills

Supervision of croupiers

Strong communication skills

Attention to detail

Guest-focused demeanor

Adaptability

Education

High school diploma

Further education in hospitality or gaming

Tools

MS Office

Casino systems

Job description

On schedule to open in the United Arab Emirates in spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Supervisor to join the resort’s Table Games Operations team.

The primary duties and responsibilities of this role are:

• Supervise croupiers during live game operations and ensure adherence to procedures
• Provide on-the-job coaching and support to croupiers to maintain game integrity and service quality
• Identify performance gaps and elevate training needs to the Pit Manager
• Oversee assigned tables and ensure games are run efficiently and securely
• Monitor croupier performance, game pace, and guest interactions
• Ensure compliance with casino policies, procedures, and government regulations
• Respond to guest inquiries and minor disputes professionally and elevate when necessary
• Ensure proper handling of chips, cards, and other table game assets
• Monitor table limits and ensure adherence to operational guidelines
• Report suspicious activity, equipment issues, or procedural deviations to the Pit Manager
• Adhere to company policies and procedures and comply with the Code of Conduct

About You

The ideal candidate for this position will have the following experience and qualifications:

• High school diploma required; further education in hospitality or gaming preferred
• Minimum of 1–2 years’ experience in table games or casino operations
• Experience supervising or mentoring croupiers is an advantage
• Solid understanding of table games procedures and compliance standards
• Strong communication and interpersonal skills
• Reliable, professional, and guest-focused demeanor
• Attention to detail and ability to observe and respond quickly
• Team-oriented and adaptable in a dynamic environment
• Basic proficiency in MS Office and casino systems
• Flexible work schedules, including weekends, holidays, and shifts based on business demand

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.