Student Support Officer, Life Sciences & Wellbeing

University of Glasgow; Glasgow; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading educational institution in Scotland is seeking a Student Support Officer to provide first line support to students and facilitate access to various support services. The role entails building relationships with stakeholders, promoting student services, and ensuring that students receive timely and appropriate assistance. Candidates should have strong communication skills, relevant qualifications, and experience in advisory roles. This is a full-time, open-ended position with salary ranging from £28,031 to £31,236 annually.

Benefits

41 days of leave for full time staff

Generous pension package

Free 6-month UofG Sport membership

Qualifications

• Experience in service-oriented roles providing support and guidance.
• Ability to build professional relationships with stakeholders.
• Ability to remain calm and empathetic under pressure.

Responsibilities

• Provide advice and first line support to students.
• Triage student inquiries to appropriate services.
• Promote services through social media and other channels.

Skills

Excellent communication skills

Interpersonal skills

Time management skills

IT skills

Education

Scottish Credit and Qualification Framework level 7 (SVQ level 3, HNC) or equivalent

Job description

A leading educational institution in Scotland is seeking a Student Support Officer to provide first line support to students and facilitate access to various support services. The role entails building relationships with stakeholders, promoting student services, and ensuring that students receive timely and appropriate assistance. Candidates should have strong communication skills, relevant qualifications, and experience in advisory roles. This is a full-time, open-ended position with salary ranging from £28,031 to £31,236 annually.