Student Support

The Manchester College; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading educational institution in Birmingham seeks a passionate Learning and Support Worker to empower learners and create a nurturing environment. The role involves one-on-one support, assisting diverse groups, and working within a collaborative team. Ideal candidates will have strong communication skills and a commitment to fostering student success. This full-time position offers competitive benefits including significant pension contributions and a supportive work culture. Apply before the closing date of 19/02/2026.

Benefits

35 days annual leave plus 8 bank holidays

Significant pension contributions

Employee Assistance Program

Cycle to work scheme

Retail discounts

Qualifications

• Experience conducting assessments and supporting learning.
• Experience working with diverse groups of learners.
• Track record of achieving performance targets.
• Effective use of IT systems for information retrieval.

Responsibilities

• Provide one-on-one support to students.
• Create an inclusive learning environment.
• Collaborate with multidisciplinary teams.

Skills

Conducting assessments

Working with diverse groups

Team collaboration

Communication skills

Customer service

IT systems use

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ011982 Date posted 22/01/2026 Application closing date 19/02/2026 Location Birmingham Salary £25,877.80 - £27,041.04 per annum Package Competitive benefits + significant pension contribution Contractual hours 37 Basis Full time Job category/type Student Support Attachments Learning and Support Worker.pdf

Are you passionate about making a real difference in the lives of Learners? We’re looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you’re driven by helping others reach their full potential, providing one‑on‑one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed!

We have a great opportunity available to join Novus, our prison education provider at HMP Birmingham , working as a Learning Support Worker . This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Birmingham is situated in Winson Green, close to the centre of the city; and is a category B prison for remand and sentenced adult males. The team’s aim is to create an environment in which staff and prisoners feel safe and where causes of prison stress are minimised. The prison’s mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Have experience of conducting assessments and supporting learning of individuals and groups
• Have experience of working with groups of learners with a range of abilities
• Have experience of successfully working in an effective multi-disciplinary team
• Proven track record of achieving performance targets
• Demonstrate accurate and timely reporting
• Demonstrate team working
• Demonstrate efficient use of IT Systems to find and collate information
• Have excellent customer service
• Have effective communication skills
• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre‑screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

Closing date

The closing date for this job advert is 19/02/2026. However, sometimes the job advert may close early if we receive a good response!