Strategy & Performance Consultant & Digital & Transformation

Nationwide Building Society; Glasgow; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A prominent UK financial institution is seeking a Strategy & Performance Consultant for its Glasgow office. You will ensure the efficacy of procurement systems and processes, supporting user access and incident resolution. The ideal candidate will possess strong problem-solving skills and excel in communication. The role offers benefits including private medical insurance and training opportunities, promoting a positive work environment with hybrid arrangements.

Benefits

Private medical insurance

Competitive pension scheme

Annual performance-related bonus

Training and development opportunities

Life assurance

Qualifications

• Proven experience in an administrative role.
• Ability to manage large volumes of data.
• Effective communication skills for team collaboration.

Responsibilities

• Support system user access management.
• Assist with Coupa Release Management processes.
• Manage incident resolution across Procurement.
• Guide operational teams and provide data management support.
• Execute minor changes to procurement systems.

Skills

Problem-solving skills

Detail-oriented

Excellent communication skills

Organisational skills

Teamwork

Microsoft Office skills

Flexible and adaptable

Job description

Strategy & Performance Consultant – Digital & Transformation

Location: Swindon / Wiltshire, London / Greater London, Glasgow / Glasgow City. Salary: From £26,000 per annum. Contract: Permanent (Full Time). Reference: 1788. Closing Date: 21 January 2026.

Nationwide’s procurement function is undergoing a significant and successful transformation, ensuring we deliver the best possible outcomes for Nationwide and our Members. Our operating model combines category alignment with strong business partnering, focused on achieving business and member value enabled by our Strategy & Performance team.

Responsibilities

You will play a key role in our Procurement & Strategy Team, ensuring that our procurement systems and processes are fit‑for‑purpose. Your responsibilities include:

• Supporting system user access management and providing access to Coupa (our Source to Pay platform).
• Assisting with Coupa Release Management, particularly regression testing processes.
• Managing incident resolution across Procurement and maintaining/updating system configurations to accommodate new features and updates.
• Offering guidance to operational teams on issues and incidents, and providing data management support.
• Executing minor changes to procurement systems and processes under guidance from senior team members.

Qualifications

• Able to demonstrate strong problem‑solving and investigative skills.
• Detail‑oriented with confidence working with numbers and large volumes of data.
• Excellent communication skills (written and verbal) and ability to build strong working relationships.
• Excellent planning, organisational and time‑management skills with great attention to detail.
• Ability to work effectively in a team environment and support colleagues.
• Experience in an administrative role with proven Microsoft Office skills.
• Flexible and adaptable to support and embrace change as the department evolves.

Customer‑First Behaviours

We expect you to display the following behaviours:

• Feel what customers feel – step into our customers’ shoes and use their feedback to make decisions.
• Say it straight – speak honestly and openly, sharing diverse perspectives.
• Push for better – challenge the status quo and drive continuous improvement.
• Get it done – prioritise impactful work, act decisively, and deliver brilliant outcomes.

Benefits

• Private medical insurance
• Competitive pension scheme
• Annual performance‑related bonus
• Training and development opportunities
• Salary sacrifice scheme benefits
• Life assurance
• Wellhub – health and wellness programmes
• Up to 2 days of paid volunteering per year

Hybrid Working

We offer hybrid working arrangements. For this role you will spend at least two days per week at the office, or 40 % of your working time if part‑time. Your office location will be London, Swindon or Glasgow. We support flexible working where possible.

Apply

If you are interested in this role, please submit your CV and answer the brief questions. We will contact you after the closing date regarding the outcome of your application.