Store Team Leader - Energetic, People-First Lead (18h)

Card Factory plc; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national retail company in Horsham is seeking a friendly Team Leader to motivate and support the store team. You will play a key role in delivering excellent customer service and operational success. The role requires good leadership skills, a proactive attitude, and the ability to create a positive and inclusive team environment. Applicants should be flexible, open to feedback, and committed to helping others grow. The position offers 18 contracted hours per week at £12.49 per hour.

Qualifications

• Good leadership skills that encourage teamwork.
• Ability to listen and create an inclusive environment.
• Curiosity and eagerness to learn.

Responsibilities

• Lead the team ensuring great customer experiences.
• Support the Store Manager with operational duties.
• Drive store initiatives while maintaining a positive environment.

Skills

Leadership Skills

Team Building

Flexibility

Customer Service

Job description

A national retail company in Horsham is seeking a friendly Team Leader to motivate and support the store team. You will play a key role in delivering excellent customer service and operational success. The role requires good leadership skills, a proactive attitude, and the ability to create a positive and inclusive team environment. Applicants should be flexible, open to feedback, and committed to helping others grow. The position offers 18 contracted hours per week at £12.49 per hour.