Store Operations Leader: People, Performance & Safety

Davies Ltd; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading builders' warehouse in Cheltenham is seeking a Store Manager to drive operational excellence and lead a dynamic team. The role requires strong leadership skills and a focus on delivering outstanding customer service. Responsibilities include managing day-to-day operations, coaching team members, and ensuring compliance with safety protocols. The company offers an attractive benefits package, including discounts, employee support programs, and career development opportunities.

Benefits

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Career Development

Profit-Based Bonus Scheme

Qualifications

• Experience in managing store operations and personnel.
• Strong leadership and team management skills.
• Ability to monitor performance against key KPIs.
• Excellent communication and customer service skills.

Responsibilities

• Lead the daily operation of the store, ensuring processes are smooth and compliant.
• Inspire and manage team performance through clear direction.
• Set the tone for outstanding customer service.
• Ensure adherence to health and safety processes.

Job description

A leading builders' warehouse in Cheltenham is seeking a Store Manager to drive operational excellence and lead a dynamic team. The role requires strong leadership skills and a focus on delivering outstanding customer service. Responsibilities include managing day-to-day operations, coaching team members, and ensuring compliance with safety protocols. The company offers an attractive benefits package, including discounts, employee support programs, and career development opportunities.