Store Manager

BT Ireland; Hereford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading telecommunications company is seeking a Retail Store Manager in Hereford. The role involves leading a high-profile store team to achieve exceptional results while fostering a great customer experience. You will drive operations, align revenue goals, and communicate with stakeholders effectively. The position offers significant earning potential through commissions, flexible work options, and a supportive environment that allows you to make a difference. Join us to create inspiring customer experiences!

Benefits

Significant earning potential through commission

24/7 access to an online GP

Market‑leading paid carer’s leave

Equalised family leave

Huge discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Responsibilities

• Lead a large or high‑profile store team to achieve outstanding commercial results.
• Drive day‑to‑day operations, aligning revenue targets with customer experience.
• Communicate with stakeholders to ensure clear strategy and support for the store.
• Build strong relationships with customers and the community.
• Bring fresh ideas and develop others through a proactive mindset.

Job description

Retail Store Manager Overview

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they’re destinations where customers can explore, discover, and be inspired by the latest in tech. We’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

Responsibilities

• Lead a large or high‑profile store team to achieve outstanding commercial results, inspiring and coaching staff to excel.
• Drive day‑to‑day operations, aligning revenue targets with a great customer experience and maintaining a high‑performance culture focused on financial and behavioural KPIs.
• Communicate with stakeholders across the business to ensure clear strategy and support for the store.
• Build strong relationships with customers and the community, fostering loyalty among first‑time visitors and creating memorable experiences.
• Bring fresh ideas to the table and develop others through a proactive, self‑driven mindset.

Benefits

• Significant earning potential through commission, rewards, and incentives.
• 24/7 access to an online GP for you and your immediate family.
• Market‑leading paid carer’s leave.
• Equalised family leave with 18 weeks full pay and 8 weeks half pay.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

We understand that life is ever‑changing, and we offer flexibility to support your success. Whether you need full‑time, part‑time, or job‑sharing options, we’re here to accommodate your needs.

Join us and be part of a team where you can truly make a difference!