Store Manager

Dunelm; Stevenage; On-site; GBP 52,000; Full time

Job summary

A leading homewares retailer in Stevenage seeks a Store Coach to manage day-to-day store operations and ensure a top-notch customer experience. The role requires retail management experience and strong leadership skills to coach the team and drive sales. Competitive salary up to £52,000 offered, with opportunities for development and growth. This company values its employees and aims to provide a welcoming environment for all.

Qualifications

• Experience in retail store management or similar leadership role.
• Ability to analyze store operations and drive efficiency.

Responsibilities

• Lead day-to-day store operations to deliver an excellent customer experience.
• Manage store performance, drive sales, and ensure strong visual merchandising.
• Coach and develop store team members.

Skills

People leadership

Communication

Interpersonal skills

Customer focus

Job description

Overview

At Dunelm, we’re all about helping people feel truly at home—now and for generations to come. That’s not just something we say; it’s something we live and breathe in every store, every day. We’re looking for a Store Coach to run our store in Stevenage. This is a hands-on role where attention to detail will make life easier for customers and for your team, helping people find what they need, when they need it, and ensuring the store feels as good behind the scenes as it does out front. Salary up to £52,000.

Home. There’s no place like it. There’s no feeling like helping people create the joy of feeling truly at home. We’re the UK's number one choice for homewares and we craft a welcoming workplace where you can bring your ideas, be yourself, and feel right at home. We’re all about the customer—making them feel welcome and helping them find the perfect pieces for their home. There’s always something new to learn and chances to make a real difference.

Seeing as we have 200+ stores across the UK, we know a thing or two about great shopping experiences—and it starts with our people. Our friendly, helpful teams are well looked after with great benefits and opportunities to grow. Get stuck in, take pride in your store, and make the most of everything on offer.

Responsibilities

• Lead day-to-day store operations to deliver an excellent customer experience.
• Manage store performance, drive sales, and ensure strong visual merchandising and store standards.
• Coach and develop store team members, including scheduling, onboarding, and performance feedback.
• Collaborate with regional and store leadership to implement company initiatives and improve processes.

Qualifications

• Experience in retail store management or similar leadership role.
• Strong people leadership, communication, and interpersonal skills.
• Customer-focused with a passion for homeware and creating welcoming environments.
• Ability to analyze store operations and drive efficiency and effectiveness.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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