Store Manager

Bridgestone Golf, Inc.; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Chester is looking for an experienced Customer Service Manager. This role involves driving sales and building customer loyalty while managing staff and enhancing the customer experience. Candidates should have a high school diploma and a strong background in retail sales management. A valid driver's license is required. The company offers a supportive onboarding experience and opportunities for professional growth.

Benefits

Opportunities for development and mentorship

Engaging onboarding experience

Corporate Social Responsibility activities

Qualifications

• Demonstrated success in retail sales management.
• Must have a valid automobile driver's license.
• Aptitude to manage inventory and scheduling.

Responsibilities

• Drive store sales and promotions.
• Build customer satisfaction and loyalty.
• Manage and assign staff according to skill level.
• Attend paid training in automotive service.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Retail sales management

Communication skills

Problem-solving

Negotiation skills

Education

High School Diploma or equivalent

Job description

* Customer service.* Drive store sales & promotions.* Build customer satisfaction & loyalty creating results for teammates, customers and the company* Understand alternative tire sourcing and competitors.* Track and meet payroll, budgets and store goals.* Keep records and relevant financial information current.* Manage, schedule and assign staff according to their skill level.* Attend paid training to stay up-to-date with new developments in the automotive service industry.* Follow up with customers to obtain feedback and ensure they are satisfied with received.* Other duties as assigned.* High School Diploma or equivalent.* Demonstrated success in retail sales management.* Aptitude to manage inventory, order scheduling, and merchandising displays.* Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.* Exceptional teammate and customer communication skills.* Negotiation and conflict resolution skills.* Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.- Problem solving skills as it relates to customer complaints.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* A diverse and inclusive team.