Store Manager

Costa; Atherstone; On-site; GBP 28,000; Full time

Job summary

A leading global coffee brand seeks a dedicated Store Manager in Atherstone. In this pivotal role, you'll drive customer service, manage sales, and develop a strong team environment. You’ll enjoy competitive perks, including a salary of £28,000 per annum, and additional benefits like a bonus scheme and discounts. Strong leadership skills and a passion for coffee culture are essential. Join a diverse and passionate team committed to excellence and community engagement.

Benefits

£28,000 annual salary

40-hour week contract

Bonus scheme up to 25%

28 days holiday plus wellness day

50% discount on food and drinks

Employee Assistance Programme

Company pension

Refer a friend scheme

Qualifications

• Experience in managing and developing successful teams.
• Ambitious character wanting to be part of growth.
• Brand ambassador dedicated to high standards.

Responsibilities

• Drive strong customer service culture and improve NPS.
• Create an inviting setting for repeat customers.
• Manage sales, profit, teams, and recognition.
• Train and develop team members.

Skills

Strong leadership

Customer service

Team management

Ability to thrive under pressure

Job description

• 58, Long Street, Atherstone, Warwickshire, CV9 1AU, UK

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• £28,000 per annum
• 40-hour week contract
• Six monthly paid bonus scheme with the potential to earn up to 25% of your salary over 12 months
• 28 days Holiday (inclusive of bank Holidays) Plus Wellness day and Birthday off !
• Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
• Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
• Death in service x 4 Salary
• Employee Assistance Programme
• Refer a friend Scheme
• Company pension
• Opportunity to impact your local community by getting involved

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK’s No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service.

When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues.

Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive‑Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide.

For any reasonable adjustments and general queries please contact [e-mail]

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Location

58, Long Street
Atherstone
Warwickshire
CV9 1AU
UK

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• 58, Long Street, Atherstone, Warwickshire, CV9 1AU, UK

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