Store Leader - Elevating Customer Experience & Growth

TD Securities Limited; Newport; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global financial institution is seeking a Mid-Senior level Assistant Store Manager in Newport to lead a team and manage customer relations while ensuring operational compliance. The role emphasizes exceptional customer service, sales growth, and team development. Candidates should have significant experience in sales, customer service, and leadership, with a commitment to delivering an outstanding customer experience. This full-time position offers competitive pay and growth opportunities.

Benefits

Career development opportunities

Comprehensive health benefits

Employee discounts

Qualifications

• 2+ years experience working with customers and/or sales.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Ability to manage competing priorities.

Responsibilities

• Lead the team to grow customer relationships and achieve performance goals.
• Manage day-to-day operations and ensure compliance with guidelines.
• Provide financial advice to customers and enhance their banking experience.

Skills

Customer service skills

Sales skills

Leadership skills

Communication skills

Operational management

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

A leading global financial institution is seeking a Mid-Senior level Assistant Store Manager in Newport to lead a team and manage customer relations while ensuring operational compliance. The role emphasizes exceptional customer service, sales growth, and team development. Candidates should have significant experience in sales, customer service, and leadership, with a commitment to delivering an outstanding customer experience. This full-time position offers competitive pay and growth opportunities.