Store Assistant - 32 Hours - Saucony

Wolverine World Wide Inc.; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global marketing firm for footwear and apparel is seeking retail staff to create exceptional customer experiences. You will engage with customers, help them choose products, and ensure store standards are upheld. The ideal candidate has strong communication skills and a passion for customer service. This role is crucial for meeting sales targets and building customer relationships. Join our team to deliver memorable shopping experiences in a vibrant retail environment.

Qualifications

• Strong communication skills to engage with customers.
• Ability to achieve sales targets and metrics.
• Experience in retail or customer service is a plus.

Responsibilities

• Creating amazing experiences for customers through exceptional service.
• Achieving sales targets and performance metrics.
• Building rapport and lasting relationships with customers.
• Maintaining store standards in all areas.

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.

• Achieving sales targets and performance metrics.

• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.

• Store Standards - maintaining store standards, front and back