Store Assistant

Toolstation Ltd; Greenford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A growing multi-channel retailer in Greenford is seeking a part-time Store Assistant (12 hours/week) to provide excellent customer service, handle deliveries, and maintain a clean store. This role offers significant growth opportunities within the company, including access to training and development programs. The ideal candidate should be friendly, reliable, and possess a positive attitude. Benefits include 22 days holiday, a pension scheme, and discounts across Travis Perkins companies.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

Cycle-to-work programme

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and support

Discounts at over 1,000 retailers

Qualifications

• Must have a warm, friendly personality to assist customers.
• Reliability and flexibility are essential for role fulfillment.
• Positive attitude and hardworking nature are highly valued.
• Ability to deliver excellent customer service.

Responsibilities

• Help customers find the products they need.
• Handle deliveries, warehouse tasks, and stock shelves.
• Ensure store cleanliness and prepare customer orders.
• Sign customers up for Toolstation Club and Trade Accounts.

Skills

Warm, friendly personality

Reliability

Positive attitude

Excellent service delivery

Job description

What you’ll do

Store Assistant in Greenford – 12 hours per week. We’re looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

• You’ll be the friendly face of Toolstation, helping customers find what they need.
• You’ll be hands‑on with deliveries, warehouse tasks and stocking shelves.
• You’ll keep the store clean, prepare orders, deliver stock, and support customers during busy times.
• You’ll sell the benefits of Toolstation Club and Trade Accounts, signing customers up.

What you’ll bring

• Warm, friendly personality – help maintain high store standards and create a welcoming workplace.
• Reliability – be there when we need you, with flexibility, commitment and support for customers and teammates.
• Positive attitude and willingness to work hard – we value hard work and a positive attitude more than experience.
• Excellent service delivery – show genuine interest in customers’ needs and help them find right solutions.

What you geth3>

Why join us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle‑to‑work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.